Ongoing technical issues

[tyler@ebay]

Hi everyone - there have been a number of reports in the last week of members impacted by one or several ongoing technical issues. I have detailed them below. If you are impacted by one or multiple of these please consider contacting Customer Support (link here) to be added to the open tickets.

I have included the reference number for these reports to help your contact to CS be as quick as possible - provide the teammate the applicable Reference ID, and have the required information on hand so they can include it as well.

Unable to add new variations to existing listing using Add Combination feature

Reference ID: ALERT13702

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Provide Screenshot:
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Shipping label page not pulling full 90 days' data - Clicking the 'next page' on the shipping label page does not display anything

Reference ID: ALERT13637

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eBay standard envelope grayed out 

Reference ID: ALERT13665

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Provide Buyer ID :
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Not receiving sold email notifications

Reference ID: ALERT13603

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Can't respond to Messages - Directed back to the home page

Reference ID: ALERT13501

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Screenshot:
App version:

Shipping QR code error - QR code won't work with shipping carrier

Reference ID: ALERT12902

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Provide Item number:
Provide Screen shot: QR code or error on USPS

Unable to Upload a photo when creating or revising an item
Reference ID: ALERT13563
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Buyer gets error "This seller does not ship to your location" when in a location the seller ships to 

Reference ID: ALERT12750

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Buyer only sees first page of the items for sale - Often can't see page two but sometimes it happens further into the search. 

Reference ID: ALERT13635

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Issues sending an invoice - Was noted as resolved but if you're still experiencing this, provide the below info to Customer Support 

Resolved Reference ID: ALERT12932

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Issues saving templates/drafts - Was noted as resolved but if you're still experiencing this, provide the below info to Customer Support 

Resolved Reference ID: ALERT13518

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Browser(s): 

URL for the error screen:

Screen shot of the error: