knowledge base is gone?
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07-19-2018 10:39 AM
What happened to the knowledge base? It’s gone....on the mobile platform, when I click “menu”, all that’s there is the discussion board link, groups and seller news.
I had to go to GOOGLE to find the knowledge base here https://community.ebay.com/t5/Knowledge-Base/ct-p/Knowledge-Base
why has it been removed from the main menu?
One life is all we have to live
Love is all we have to give
**Formerly known as MissJen316**
Re: knowledge base is gone?
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07-19-2018 10:40 AM
Hi @missjen831,
Looking into this. We'll get it back onto the mobile menu.
Thanks!
Alan - eBay Community Manager
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Re: knowledge base is gone?
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07-19-2018 10:46 AM - edited 07-19-2018 10:46 AM
Thanks Alan!
One life is all we have to live
Love is all we have to give
**Formerly known as MissJen316**
Re: knowledge base is gone?
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07-19-2018 12:23 PM
Hi @missjen831,
Good news, the Knowledge Base links are back on the mobile menu.
Thanks for letting us know about this one.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!
Re: knowledge base is gone?
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07-19-2018 02:16 PM
Thank you very much Alan!
For a minute there I was worried I had missed a huge announcement about it being removed. I’m glad it’s still here 🙂
One life is all we have to live
Love is all we have to give
**Formerly known as MissJen316**
