Using back arrow

[momdadsstash]

When using the back arrow, the page never reverts to the last page viewed, but goes all the way back to the beginning. 

Am I doing something wrong?

[nicole@ebay]

Hi,@momdadsstash  Just to make sure I am understanding the issue you are reporting... When you are in a thread with multiple pages you were last on page 2 now you are on page 3 you use the browsers back button and instead of bringing you to page 2 it brings you back to the first page of the thread? 

Also, is this occurring on all community pages or just one in particular? Have you cleared your cache and cookies lately? Is your browser up to date? 

Any and or all this information would be very helpful, thank you!

[momdadsstash]

If I open a post to read it , say that post is on page 4, and then use the back button to return to where I had been on page 4,  it goes to back to page 1.

It doesn't matter which forum I'm reading.

All systems are updated, caches/cookies have been cleared numerous times. This has been this way for me for months....just today decided to ask about it

  What I do is open a thread in a new tab so the general forum stays where I had left off. 

Occasionally, the   "Load More" button  doesn't work and at that point, the only option, again, is to return to the first page.

[wastingtime101]

What this sounds like to me is when you click 'load more' @momdadsstash, the page hasn't completely  loaded, however it did partially load to the extent that it registers the posts on page 4 as read. So when you refresh or reopen the page and the URL is jumping to the first unread post - there are no unread posts so it takes you back to page 1 like it normally would.

I could be wrong here and not fully understanding the problem, but it sounds like this is more of an issue with "load more" function or potentially with the OP not allowing enough time for the page/new posts to load? What do you think nicole@ebay?

[momdadsstash]

I shouldn't have confused the issue. The Load More is really a separate problem.

However, I am on the page long enough for everything to have completely loaded (and give it enough time to work)

[wastingtime101]

OK so let's try to figure this out. You said:

"What I do is open a thread in a new tab so the general forum stays where I had left off."

If you're opening the thread in a new tab, then you cannot hit the back button on the new tab because there's nothing to go back to.

You also said:

"If I open a post to read it , say that post is on page 4, and then use the back button to return to where I had been on page 4,  it goes to back to page 1. "

This is confusing to me. If you're on page 4 and want to "return to where [you] had been on page 4" then the back button wouldn't be needed because you're already on page 4. Was there a typo in there somewhere or can you clarify?

One other thing - the back button. Are you referring to your browser's back button, or are you referring to the arrow next to the pagination at the bottom of the forum thread.

For what it's worth, I tested the arrow next to pagination and had no issues with it but that doesn't necessarily exclude someone else on a different browser/OS from having an issue.

[momdadsstash · Accepted solution]

I was using my browser back button. However, as these things sometimes go, there was an update yesterday and this is no longer a problem.

Thanks, though, for trying to help.

I'm going to mark this Best Answer so maybe nobody else will bother reading it 🙂

[pburn]

@momdadsstash 

The "back button" on your browser and the "previous page" arrow serve two completely different and separate functions. The "back button on your browser will take you to a different location (i.e., where you started your journey) than the "previous page" arrow at the bottom of the original post (as reproduced at the top of every page) or at the bottom of the list of posts.

So, visually, this back arrow on your browser:

will take you to the beginning of your original path (meaning, usually, in this context, page one of a thread),

compared to this "previous page" arrow will take you to the page immediate prior in the list of pages; i.e., from page three to page two or whatever):

Think of the "back button" on your browser as taking you to the beginning of the chapter of a book, and the "previous page" arrow as taking you to the previous page in that chapter.

[pburn]

Just wanted to take a minute to double check, but thus is also the way those to arrows/buttons work when browsing through search results on Amazon, Walmart, or eBay. If you are on page six of the search results, the "Back button" on your browser will take you back to page one. The "previous page" arrow will take you back to page five.

[momdadsstash]

Thanks pburn, but the only time that arrow shows up is for multi page posts, not  on single page posts.

on another forum I frequent, the browser back button returns me to where I had been, not to the first page. If l  open a post on Page 3  and then use the back button it returns to

page 3,not to page 1 `

[wastingtime101]

Ah ha, I finally get what you're saying!

You're not talking about page 3 of a thread. You're talking about page 3 of a forum.

You're on page 3 of Selling forum posts. You open a thread to read it. Then you hit your browser's back button to go back to the list of forum posts. Instead of being taken back to page 3 of the Selling forum, it brings you to the first page of Selling forum posts.

Seems your issue has been resolved based on your accepted solution, but if it happens again, check to see what URL is showing in your browser before you click into a thread.

Page 3 of the Selling forum should show this URL in your browser:

https://community.ebay.com/t5/Selling/bd-p/selling-db/page/3

Also check what page is registering last on your browser before hitting the back button. You can do this by looking at browser history tab or by clicking and holding on the back arrow.