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Password

How do I keep my password on when I leave E-Bay so that I dont have to enter it every time I return?

Message 1 of 4
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Re: Password

Ok. And I assume we are talking about a desktop or laptop and a browser here, and not a phone or tablet using the eBay app?

There was an issue a while ago when eBay changed the login screen and the "keep me signed in' checkbox was not working.
https://community.ebay.com/t5/Getting-Started/Problem-signing-in/qaq-p/28983983

Make sure the "keep me signed in on this computer" checkbox in your site prefs is checked and applied per the link above. Also check your browser cookie settings to be sure they are not set to delete cookies.

I have no problems going away for a day or restarting my browsers and not staying signed in. I do have to sign in more often than in the past, especially when listing items, printing labels, messing with site settings, but in general don't get logged out overnight.

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Message 4 of 4
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3 REPLIES 3

Re: Password

"when I leave E-Bay so that I don't have to enter it every time I return" is ambiguous. What does that mean? When you browse to a different website? When you close the browser and re-open it later?

When you log in you need to check the "Keep me signed in" box, and probably configure cookie permissions in your browser to not delete cookies when session ends or when browser exits depending on what you mean by "leave" and "return".
Message 2 of 4
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Re: Password

I used to be able to leave E-Bay and come back the next day and it would go right to my E-Bay with out  a password but it no longer allows that.

Message 3 of 4
latest reply

Re: Password

Ok. And I assume we are talking about a desktop or laptop and a browser here, and not a phone or tablet using the eBay app?

There was an issue a while ago when eBay changed the login screen and the "keep me signed in' checkbox was not working.
https://community.ebay.com/t5/Getting-Started/Problem-signing-in/qaq-p/28983983

Make sure the "keep me signed in on this computer" checkbox in your site prefs is checked and applied per the link above. Also check your browser cookie settings to be sure they are not set to delete cookies.

I have no problems going away for a day or restarting my browsers and not staying signed in. I do have to sign in more often than in the past, especially when listing items, printing labels, messing with site settings, but in general don't get logged out overnight.

Message 4 of 4
latest reply