Images/vids not loading in Message board

[ewsupply]

Community board question. Attachments for images or vids do not show at all when logged in. Is there a fix on this?

[eburtonlab]

Any difference if you try another browser?

[ewsupply]

From mobile IOS it occurs. Don't have anything besides safari.

[eburtonlab]

Try Chrome or Firefox.

[chpo-9358]

If attachments like images or videos are not showing on a community board when you're logged in, it could be due to several reasons. Here’s a quick troubleshooting guide:

1. Permissions Issue

• Ensure that the account you're using has the necessary permissions to view attachments.
• Check the board or forum's permission settings to verify if logged-in users are restricted

[wastingtime101]

@chpo-9358 Only moderators / admins can check a user's permissions so your advice is not relevant to the question at hand.

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