Below I copied the letter we received....
As soon as we got it... we removed international shipping altogether.... they restricted our account anyway because they wanted us to "click the exclude box." Even though removing international shipping takes care of the problem.... we were restricted anyway.
It also says we have violated this policy in the past.... although.... nobody can tell us when, or what items were involved.
We have NO PROBLEM with the law or following it.... we do have a problem with the logic that because we didn't click the box.... we are restricted. WAKE UP... removing international shipping altogether means we are NOT shipping to the EU European Union!!!
For this.... we lose 3 days of pay???? Our store and items cannot be seen!! ARGH!
And by the way.... you will gain offender status if you don't remember to change the exclusion box in your ended listings, and your inventory.... even if they are not active listings!!!
Message received:
Activity on your account does not follow our VeRO Parallel Import Policy and requires your attention before being restricted. Importing certain products from other countries without the rights owner’s permission may violate their intellectual property rights
What activity didn't follow the policy
Your listings have been reported by this rights owner for offering their product into Europe, in violation of their intellectual property rights regarding parallel importation. Please remove Europe and the United Kingdom from your shipping options (by excluding the whole continent of Europe as well as the UK), you should also ensure your listing description does not mention or offer international shipping (without noting that Europe is excluded.)**The purpose of this fair warning period is to allow you to bring your listing(s) into compliance so that you can retain your purchase history and GMV on the site. Failure to update the shipping terms of your listing(s) may result in loss of Fair Warning for this policy after multiple notifications.
What you need to do next
Please ensure your current and future listings follow this policy.
What is the policy
- Your listing was reported by for offering shipping into the EU (European Union) or EEA (European Economic Area) without their permission. eBay’s Verified Rights Owner (VeRO) program offers intellectual property rights owner(s) a way to report listings that they believe infringe on their rights
- Importing certain products from other countries into the EU or EEA without the rights owner’s permission may violate their intellectual property rights. You must exclude shipping to the EU and EEA, and let buyers know they will not ship to these areas
- If you believe a mistake has been made, you will need to contact the rights owner directly. If the right’s owner approves you appeal, please have them contact us directly to reinstate your listing(s)
How this affects your account
Because you haven't followed this policy in the past:
- You have 48 hours to fix listings that don't follow this policy, or they will be ended and placed in your unsold items.
- A temporary 3-day selling restriction has been placed on your account (starting 48 hours after the date of this notice), and your other listings will be hidden from search during this period. Listings will automatically be restored and show up in search results after the end of the temporary restriction.
- We have credited any associated fees except for any final value fee for your listing(s).
Listings that don't follow this policy in the future will result in similar actions, including a 7-day restriction on your account.
Why we have this policy
This policy helps you to ensure that eBay users trust our marketplace, and comply with the law.
