04-17-2023 01:03 AM - edited 04-17-2023 01:05 AM
Just wondering if anyone with a rollo thermal printer is having any issues lately when printing eBay USPS labels from their popup print screen (PC). The border lines are printing very thin and faint, it makes a clicking sound and the feed will get stuck near the end of the print requiring me to press a button to push it through. The weird thing is this only happens if I print from the print screen that automatically pops up after purchasing a label through eBay. If I manually download the pdf and print the label from adobe reader it prints just fine. Labels from other re-selling platforms also printing just fine. Rollo sample label prints just fine. So the issue is specifically with ebay's auto print.
I've used this Rollo Wireless every day for months without any issues. The Rollo received an OTA update today, so I'm wondering if that's what's causing the issue with ebay's print popup or if eBay changed something with their print popup today that's causing new issues with the Rollo.
08-12-2024 07:27 AM
@graywolf1007 Safari is using it built in reader. You need to change the setting to open PDF files with Adobe and you won't have to do this.
08-12-2024 12:39 PM
I installed it and it didn’t help.
08-12-2024 12:48 PM - edited 08-12-2024 12:50 PM
When you installed Adobe, did you set it as the default?
Did you check that Safari actually was defaulted to use it?
Does the label look correct in the original Label Preview?
What exactly is the problem when printing from the original Label Preview?
What OS are you using?
08-12-2024 01:56 PM
Update: now it’s working with adobe acrobat
thanks!!
08-12-2024 02:03 PM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.