09-29-2024 03:14 PM
I do not understand why none of my 19 active listings are "qualified" to send offers to people who are listed as "watchers". I have reviewed the pages that try to explain this, and I believe that many of my listings DO QUALIFY. I chatted with some customer service rep in India, but he was no help at all. Can someone look at my listings and explain this?
09-29-2024 03:31 PM
If you have watchers but none of them can be sent offers it would be because those watchers have opted out of receiving offers.
09-29-2024 03:36 PM
Because most are auctions and you can't send offers on auctions.
09-29-2024 03:39 PM
I don't do auctions or offers, but can a seller send an offer on an auction?
09-29-2024 03:53 PM - edited 09-29-2024 03:55 PM
I wouldn't know I don't run auctions nor send offers either.
09-29-2024 04:15 PM
The phone reps are in the Philippines or in Utah, they work for call centres that are sub-contracted to eBay and are often undertrained.
You want the social media Chats which are staffed by actual trained employees, and you get a transcript to review in case what you heard is not what you were told.
09-29-2024 04:18 PM
No. Not on auctions