scammers on ebay

[discounts_from_hundul]

SELLING FOR MANY YEARS, MORE THEN ONCE I WAS SCAMMED AND SO MANY OTHER SELLERS ON THIS VERY PLATFORM, MAIN CONCERN IS WHEN CASE IS OPENED WITH A CREDIT CARD

from personal experience 

PEOPLE FROM OTHER COUNTIES REGISTERING THEIR ADDRESSES IN UNITED STATES

(MOSTLY STATE OF DE) THEY USE FORWARDING SERVICE FROM DE TO THEIR COUNTRIES TO AVOID PAYING CRAZY GLOBAL SHIPPING FEES, THEY USE BOGUS PHONE NUMBERS TO REGISTERS ON EBAY PLATFORM

THEY THEY BUY 10 GARBAGE ITEMS TO GET THEM SELF A FIRST STAR, THEN THEY ORDER SOMETHING VERY EXPENSIVE, IN MY CASE IT WAS NEW IPHONE 13 PRO MAX, WHILE BEING IN RUSSIA, AND EBAY CAN SEE THAT BY HIS IP, HE OPENED A CASE WITH CC ONLY 2 DAYS AFTER I SENT OUT THE ITEM, CLAIMING THAT I SENT OUT AN EMPTY BOX, ANOTHER CASE I SENT OUT EXPENSIVE GUITAR TO UKRAINE, GUY OPENED A CASE WITH CC CLAIMING HE TOOK GUITAR TO AN X-RAY PLAY AND THEY DETERMINED THAT THE NECK HAD A REPAIR WHEN IN REALITY IT WASN'T, THERE WERE MORE CASES LIKE THAT., IN ALL OF THIS CASES CREDIT CARD WOULD OF COURSE TAKE THE BUYERS SIDE AND I ENDED UP TAKING A DOUBLE LOSE (MONEY AND ITEM)

THIS SITUATION COULD EASILY BEEN PREVENTED BY EBAY

RED FLAGS THAT SHOULD HAVE BEEN PICKED UP BUT POORLY MISSED AND STILL IGNORED :

1. THEY COULD SEE THAT REGISTERING PERSON IS IN THE DIFFERENT COUNTRY BY HIS IP AND HE IS REGISTERING HIS ADDRESS IN THE UNITED STATES

2. IMMEDIATELY AFTER THE FIRST RED FLAG SHOULD HAVE  BEEN TRIGGERED, THE ADDRESS AND PHONE VERIFICATION SHOULD HAVE BEEN IMPLEMENTED, WHERE THE SCAMMER WOULD FAIL

I THINK EBAY ALLOWED THIS SITUATION TO HAPPEN AND SHOULD BE HOLD RESPONSIBLE FOR PEOPLES LOSES UNTILL THEY CHANGE THE POLICY TO MAKE SURE THAT THIS DON'T HAPPEN

[nkmipgolf]

Forget eBay's robots and talk to CS.  These scammers live off eBay's policies.

[assortedcollectibles]

It will reach critical mass at one point where ebay will have to change they way they dictate business for their sellers. There is no way this trend can continue and ebay remain relevant. We are getting the most demanding and toxic buyers out there.

Buyers will have to get some responsibilities and feedback will have to become equal and those who say that it would not work are simply narrow-minded. I've been saying it over and over.. i sell on a national classifieds site with no fees, where payments non-refundable and i never have any problems and also no buyers complaining.. perfect feedback too.. it is amazing just how much more patient and polite buyers are there.. heck i even send a lot of mail without tracking and still no issues.. compare that with ebay where buyers complain and want refunds if a recycled outer box used for extra protection not even related to the item being sent has dents due to shipping.

[tex-421]

I  H A V E  R E A L L Y  H A R D  T I M E  R E A D I N G  A L L  C A P S,  P L E A S E  T U R N  O F F  Y O U R  C A P L O C K  K E Y.

[lightlily_arts]

eBay does not protect us from scammers using freight forwarders. You have to check where the buyer is registered. If I see that an international fee charge then you know they are using a freight forwarder. If it is an expensive item I will cancel the transaction as a problem with the buyers address and then block them from bidding on my items. You can google the shipping address to determine if it is a freight forwarding company. I do not sell to buyers from Russia, and I do not allow expensive items to leave the US? That does not stop fraud but at least it stops international buyers from stealing from me.

[tex-421]

where do you check to see where a buyer is registered?

[dbfolks166mt]

     This has been a long standing problem that eBay refuses to address, no pun intended. Regardless of what the seller puts in his listing with regards to blocking international sales the eBay algorithm only looks at the shipping address of the buyer and if it is in the U.S. it overrides the sellers settings in the listings. It also tacks on a 1.6% international fee which the seller pays most of the time unknowingly because it appears to be a U.S. sale from the sellers optic.

     There are very legitimate reasons for buyers to use FF's to save on shipping costs by having the FF consolidate several items into a single shipment. Remember the weight limit on USPS international first class is 4 pounds not 1 like it is for domestic. There is always the possibility that the FF will hold buyers items for sometime while the items are being consolidated or they may use a shipping service that does not offer tracking information on the international let go the buyer. These are are a couple of reasons eBay has a policy that effectively ends the buyers MBG coverage for both INR and NAD cases once the item has been delivered to the FF. However, the eBay blues have often stated that this is in fact not the case so they in essence don't stand behind their own policies. 

     It did not take the scammers long to figure out that the easiest path to a refund was through a CC chargeback. The protection PayPal used to offer sellers evaporated when sellers were transitioned to MP. It took eBay several years to put some limited seller protection in place for chargebacks although it is pretty weak when it comes to NAD's. The seller protection is also based on how the seller responds to the chargeback when it is received. 

https://www.ebay.com/help/policies/selling-policies/payment-dispute-seller-protections?id=5293 

     You are correct about the DE site being a focal point for a lot of the scams. I did some research on one of the FF's in DE, I can't remember the name but the company is basically ran by the Russians. Everything on their main website is in Russian and there is a LOT of ambiguity about what business they are really in. 

[espresso_warehouse]

---

@dbfolks166mt wrote:

     This has been a long standing problem that eBay refuses to address, no pun intended. Regardless of what the seller puts in his listing with regards to blocking international sales the eBay algorithm only looks at the shipping address of the buyer and if it is in the U.S. it overrides the sellers settings in the listings. It also tacks on a 1.6% international fee which the seller pays most of the time unknowingly because it appears to be a U.S. sale from the sellers optic.

     There are very legitimate reasons for buyers to use FF's to save on shipping costs by having the FF consolidate several items into a single shipment. Remember the weight limit on USPS international first class is 4 pounds not 1 like it is for domestic. There is always the possibility that the FF will hold buyers items for sometime while the items are being consolidated or they may use a shipping service that does not offer tracking information on the international let go the buyer. These are are a couple of reasons eBay has a policy that effectively ends the buyers MBG coverage for both INR and NAD cases once the item has been delivered to the FF. However, the eBay blues have often stated that this is in fact not the case so they in essence don't stand behind their own policies. 

     It did not take the scammers long to figure out that the easiest path to a refund was through a CC chargeback. The protection PayPal used to offer sellers evaporated when sellers were transitioned to MP. It took eBay several years to put some limited seller protection in place for chargebacks although it is pretty weak when it comes to NAD's. The seller protection is also based on how the seller responds to the chargeback when it is received. 

https://www.ebay.com/help/policies/selling-policies/payment-dispute-seller-protections?id=5293 

     You are correct about the DE site being a focal point for a lot of the scams. I did some research on one of the FF's in DE, I can't remember the name but the company is basically ran by the Russians. Everything on their main website is in Russian and there is a LOT of ambiguity about what business they are really in. 

---

Not all of the sales through that New Castle job end up going bad. But a high enough proportion I wish I could just block it somehow.

[discounts_from_hundul]

H O P E N O T  T O H A R D

[discounts_from_hundul]

you are correct, there are MOST New Castle sales that are just fine, however if you take the % of them being a new ebayer then you add buy it now items for over $1000 then your percent flips to a crazy number I think

[dbfolks166mt]

     It probably depends a lot on what is being shipped and since the FF is gong to have to know what is in the package to do the customs paperwork they can selectively target the high end, high value items. Pretty simple to open the box remove the laptop or iPhone and sub rocks or sand, complete the onward shipping process and send the package on it's way.