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same item listed twice

A purchaser bought a book off my site yesterday and paid for it. To my horror I discovered that the listing was not available and that the book in question had actually sold 6 months ago. I apologetically explained this to the purchaser and she advised that this is the 3rd time she has bought books and been advised by the seller that it was not available and the seller had no idea why it was still listed. In her case 3 different sellers. So I went into the PayPal transaction from May and clicked on my item to discover it shows up as being for sale by another seller using my photo (with an atrocious record!). So it appears that when the book sold in May it was not removed from my eBay page. Is there some scam going on where listings have a hidden link to someone else. Happy to name seller where I found my listing, if allowed.

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Re: same item listed twice

I'm confused.

How can YOUR listing in YOUR paypal transaction show it being listed by a different seller?

I get the stolen pictures. That's common! But I can't see how your own sale is shown as listed by another seller.
albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 2 of 9
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Re: same item listed twice

OP, your op is confusing.

 

But ebay has a glitch where it will relist sold items.  I have been the victim several times, enough so that I am now keeping a full list of all my sold items and doing an inventory of my listed stuff on ebay once a week.  I have actually caught an item- deleted it and it reappeared the next day.

(*Bleep*)
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Re: same item listed twice

I can copy and paste the incident but not sure what I am allowed to do. But yes if I go into my PayPal account and find the transaction it shows the buyer and it being paid. No problems with the sale. BUT THEN if I click on the actual item, which is also in there, it bring up my item being advertised by someone else t a much higher price.

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Re: same item listed twice

That's interesting about eBay relisting - the problem is that if you have over 700 items for sale doing an inventory is rather time consuming. But this could simply be a case of eBay relisting.

 

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Re: same item listed twice

It may be that the stolen photo is linking it back.

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Re: same item listed twice

ignore, sorry 😐 


Everyone has options. Just be sure the best option is right for you.
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Re: same item listed twice


@howevalerie wrote:

That's interesting about eBay relisting - the problem is that if you have over 700 items for sale doing an inventory is rather time consuming. But this could simply be a case of eBay relisting.

 


I would have 500 to 600 items listed and yes it's tough.  The one item I caught was something that stuck out like a sore thumb since it was the only item I had like it.  But when i saw it and deleted it and saw it came back, I knew that the extra work needed to be done.  Because I don't know if you know it, if you sell the item and cancel because you don't have it too many times - ebay will boot your selling account.

(*Bleep*)
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Re: same item listed twice


howevalerie
Re: same item listed twice
in reply to howevalerie 10-04-2017 06:47:18 PM
howevalerie

It may be that the stolen photo is linking it back.
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YOU ARE BRILLANT! I never thought of that - but it could be the "key" - if another seller uses your photo - or PERHAPS - Ebay's Catalog is Linking the Pictures it collected to another seller - it could possibly be why the automatic relists are happening - would be an interesting analogy to bring up for the catalog people - I might have to add your information to the Ebay catalog page! BRAVO!
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