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restricting from selling

restricting from selling or biding one time in another time even when i didnt touch that site for month how could i resolve

i calld them and they didnt know how to help my.

Message 1 of 7
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restricting from selling

You may have missed a message asking you to verify the information on your account, and if that was long enough ago, the message may no longer be available on eBay (though if your eBay messages get forwarded to your email, you might be able to track it down there).

 

 Try going to your Account Settings and check each section in the Personal Information area to make sure nothing is out of date or prompting you to confirm it.

jonathanbrightlight Volunteer Community Mentor
Posting ID

Message 2 of 7
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restricting from selling

With 19 active listings, it doesn't appear that you can't sell. 

 

It looks like ebay has placed limits because you're a new seller and you need to prove yourself. 

 

I'm not sure why they'd restrict your buying unless you've been buying a lot of very expensive items. 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 3 of 7
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restricting from selling

First time doing this 

Message 4 of 7
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restricting from selling

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 5 of 7
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restricting from selling

"restricting from selling or biding one time in another time even when i didnt touch that site for month"

 

If you didn't visit eBay on July 6th and ship out the 3 orders you had that could be a problem.  It looks like you did some listings so you were using this site.   A restriction is not the same as a total ban so if there is an issue there is an opportunity to correct it.  

Message 6 of 7
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restricting from selling

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://www.facebook.com/ebay -Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/

 

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
 

Message 7 of 7
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