giving a partial refund

[lucktoday]

I would like to give a partial refund to a buyer.....I can't find a drop down anywhere with this option....so frustrating.  All posts with suggestions are from last year or older and of course pages are changed and can't find it anywhere!   help!

[martin2001]

You go "Manage orders awaiting shipment"  or " Manage paid and shipped orders" . and from the drop down menu you select ' send refund'