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ebay prefilled catalog wrong information

When listing items after entering the UPC at the top of the page ebay puts catalog specifics there and prefills them for you. When I clear the check box to NOT use the catalog and submit my listing the catalog prefills are there anyways overriding what I entered with wrong information. A lot of UPC numbers are shared across multiple items. For example: M2 machines 1970 Dodge and 1970 Chevrolet Chevelle will have identical UPC numbers and are prefilled with 1968 Dodge. I can't get rid of the 1968 Dodge! The only fix I see is not entering a UPC number and entering "does not apply".

 

Can I opt out of the catalog? I don’t think it’s good ebay putting in the wrong information.

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4 REPLIES 4

ebay prefilled catalog wrong information

We dont think you have to use it.  We dont use it.  Best regards

Message 2 of 5
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ebay prefilled catalog wrong information

I don't use it either but on this particular listing I am being forced to use it.

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ebay prefilled catalog wrong information

Ebay will hold you responsible for any misinformation ..even if it is their fault.

 

I would not list the item here.

Lift your left leg at midnight to start off on the right foot. Happy new Year!
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ebay prefilled catalog wrong information

There is a box you can uncheck so that the prefilled info isn't used. It will then pop up a window so you can submit any changes to the catalog. This happens occasionally when ebay decides there are 2 discs for a CD when the CD was never released as 2 discs. I uncheck it and submit the info to the catalog. Then I have to go in and fill in all the correct info when listing.

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