eBay listing changes????

[namtrag1]

When listing an item the shipping options are way way too confusing (like about 25 different options) none of which I understand.

Global shipping nowhere to be found.

Return policy all jacked up.

Could this be just a "glitch" or did eBay lose their mind again?

Somebody please advise.

[slippinjimmy]

What exactly is the problem?

I looked at two of your new today listings (the newest at one from a few hours ago).

They both show what appears to be proper shipping for the US and GSP is offered to International buyers.

[namtrag1]

I know.  I was listing today without problems until about 3hours ago.

The shipping options for me to choose from are now too numerous to understand and very confusing ...like for example : USPS priority #10, #8, #6, #5 etc USPS 1st class #4, #5, # 6 and so on.

Then no choice for me to offer Global Shipping.

Then there is no option for me to have shipping destination exclusions.

It's a mess...at least for me and I've been on eBay for years.

Hop this is just a glitch.

[richardcm · Accepted solution]

Sounds like eBay Business Policies got turned on. Shipping Policies will generate a lot of similar options for the same options used.  Dozens if not hundreds or more. 

[namtrag1]

Thank You

[avalonmontana]

I had the same issue and spent a frustrating hour in the customer service chat room with no resolution or reason.

Then I stumbled upon this thread and richard cm  was correct that Business Policies was turned on.

So, after much searching I found where to turn it off... My eBay>Account>Business Policies>Opt Out (tiny letters on right side of screen below blue search box).

It looks like eBay turned on Business Policies without any warning and as  a result all of my listings changed in the shipping and payment details sections.

Apparently, everyone will be required to use Business Policies at a later date. Some notice would be appreciated (unless I missed the memo). Also, presenting the new information / options needs to be more user-friendly than what is currently being offered.

So glad I found the Opt Out option -- now my listings and templates are back to normal. 🙂