eBay likes changes? How about this one!

[sakic92710]

Very tired of making a 'sale' & having the buyer not pay; especially when best offer is accepted!  It is time eBay FORCED buyers to pay.  Put in a system where, if the buyer does not pay after 2 days, eBay takes payment & settles the purchase.  If they can FORCE refunds, they should be able to do the same with purchases.  Only 1 sale last week & canceled 4 days later due to non-payment.  1 of the top 5 reasons why I keep considering moving on from here.  Also, once a buyer is forced to pay, they lose the option for putting in any claims.  Time for appropriate measures in sellers' favor!   Good luck to all.   🙂

@inhawaii   I'm back!  lol

[mam98031]

It's close.  It is being tested now.  There has been a couple changes made to the Buyer Requirement Screen that Ebay has auto opt'd sellers into, however it is NOT sitewide yet.  Not until they are done testing.  So you will have relief soon, but a date has not been announced.

[dbfolks166mt]

     As mam98031 mentioned it's coming but this is one of those situations of "be careful what you ask for, you my get it" comes into play. Everything comes with tradeoff's and this capability is no different. There are dozens of postings on this forum from both buyers and sellers that are part of the pilot program that cover some of the adverse impacts of the new capability. Hopefully eBay corrects a few of those before this goes site wide. 

     As for preventing buyers from putting in claims I doubt eBay is going to modify or change the MBG policy that too would have a number of potential repercussions and while eBay has done something like that for the EIS program it did not change the MBG policy it just shifted the risk over to eBay. The other piece would be the buyers potential to open a chargeback something that would require changes to the current Federal laws that the CC companies and banks are compelled to operate under. 

[luckythewinner]

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@sakic92710 wrote:

 Also, once a buyer is forced to pay, they lose the option for putting in any claims.  Time for appropriate measures in sellers' favor!   Good luck to all.   🙂

@inhawaii   I'm back!  lol

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So if you won an auction for a $5,000 Rolex from me and were forced to pay, I could not send you any anything and would be okay with not being able to file an "Item Not Received" claim? 

[hartungcards]

Remind me again, how long have you been "considering moving on from here?"

[sakic92710]

Nice to know you would even consider stealing from someone.

[luckythewinner]

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@sakic92710 wrote:

Nice to know you would even consider stealing from someone.

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I did not say i would do that. I only asked whether you would be okay if I did.

I would not consider stealing from you. But I know that there are plenty of people in the world who would, especially if eBay changed their policy to encourage it.

So let me rephrase the question: 

So if you won an auction for a $5,000 Rolex from a seller and were forced to pay, the seller could not send you any anything and would be okay with not being able to file an "Item Not Received" claim?

[maxine*j]

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@sakic92710 wrote:

...  Also, once a buyer is forced to pay, they lose the option for putting in any claims ... 

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You surely don't mean that.   And, even if you did, the U.S. Uniform Commercial Code would not allow it, under the Perfect Tender Rule and other provisions of the UCC.

Buyers have the obligation to pay.   Sellers have the obligation to give the buyer exactly what the buyer paid for, in every detail. 

You're proposing that if I pay for a red sweater but get a blue one, or pay for a flower vase that arrives shattered into small pieces, or pay for a book described as in fine condition but it has mildew and mold all over it, or pay for a socket wrench and get nothing at all, or or...  Tough luck for me.  Too bad, so sad.

Nope.  You could "force" payment in the way you describe (and, indeed, eBay is moving somewhat in that direction), but you cannot force people to just suck it up if they don't get what they paid for. 

Once upon a time, eBay actually operated that way.  If you got trash or nothing at all for your payment, eBay said that was strictly between you and the seller.  You can imagine the horror stories.  If eBay had not introduced its Money Back Guarantee for buyers, there would be no eBay today.

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[sakic92710]

Why I do have to "suck it up" when someone gets a refund for an INR claim *AND* has the item in their possession?

[sakic92710]

Simple solution - pay before the 3rd day.  Completely eliminates the worry of that situation evolving.

[a_c_green]

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@sakic92710 wrote:

Why I do have to "suck it up" when someone gets a refund for an INR claim *AND* has the item in their possession?

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If your tracking shows a Delivered status to the City and ZIP of the address you received with the payment, that should not happen. What exactly happened in your case?

[sakic92710]

Just don't delay in paying for an item then.  If you can't pay in a reasonable amount of time, don't buy until you can.

[luckythewinner]

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@sakic92710 wrote:

Simple solution - pay before the 3rd day.  Completely eliminates the worry of that situation evolving.

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Buyers would leave in droves.

Not every auction winner is available to pay within 48 hours of an auction ending.

Buyers are not a business focused on managing eBay activity like a seller should be.

The real simple solution would be for sellers to list at fixed price if they are worried about non-payment.

But this is all academic, because there is no way eBay will ever abandon the Money Back Guarantee because that is what keeps buyers here. Because unlike what many sellers think, buyers are the reason eBay exists.

[sakic92710]

The buyer put in an INR claim because the item did not arrive in a certain amount of time.  He was refunded on a Thursday & the item arrived on the following Monday.  eBay said it was for me to deal with.  Buyer never paid me back nor returned the item.

[sakic92710]

I sold an item last week that was fixed price & the buyer never paid.  Do not know how that is a solution you offer.   🙂