eBay issues

[Anonymous]

eBay is now a 4 letter word for fraud

  - they (eBay) can not provide their sellers a clear indication of selling costs

  - it is like buying a car & never knowing what the price is until after you brought it home to show your family.

eBay infrastructure is covered by layers & layers of help menus and no actual human beings.

  - there must be only 100 FTEs left (in the org) as it appears only 2-1/2 actual people are manning Customer Support.  
  - you find the callback # only to be never called back

  - eBay then has the temerity to send you an email proclaiming that they couldn’t reach you

The one I really like is where they take your selling price, add all the taxes, throw on your Customers shipping, then apply eBay’s 12% sellers fee.  And then add another unexplained 0.30 - because hey, why not right?!

  - the other kicker is ‘selling the shipper’ a shipping label - why not charge both sides right?! 🥸

eBay is a clear case of caveat venditor - ‘let the seller beware’.  

Who needs the aggravation! 👎🏻

[dhbookds]

Frankly, if you can't figure out the selling costs.........you shouldn't try to sell here.....  Millions of sellers do understand the costs....

You are in Canada.....so shipping problems with Canadian Post probably can better be answered on the Canadian board.......

[bjarnimcmaken]

The fees Ebay charges may be spelled out but they are still exorbitant. I sold an item for $210 not counting shipping. My share after Ebay fleeced me for  $33 was $177. You have to give buyers a decent price or they won't buy, but by the time Ebay is done taking their cut, you hardly make anything. 

[monica-sells]

"...One thing that I want to point out that I will sell the car faster with the 4.99 shipping fee!  In fact, rarely does one of my hot wheels sell when it's free shipping. For some reason , it seems cheaper to the buyers when it does NOT say Free Shipping!  Go figure....."

Same here.........

[maxine*j]

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@luckythewinner wrote:

 they (eBay) can not provide their sellers a clear indication of selling costs

If you are saying they cannot predict what state or country the buyer of your item will be from, whether he will find the item through a promoted listing, and what shipping option he will choose, you are correct. 

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True.  So for the last several years that I was an active seller, I just figured my eBay costs at 15%.  On any given item, it might be less or it might be more.  But overall, it averaged out at around that.  And so it worked just fine to figure it at 15% in deciding whether or not something was worth selling and, if so, how to factor the eBay fees into the price.  Made life easy, too.

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[deltilogical]

It costs money to have an international platform available 24/7.    

Ebay is not the casual yard sale it used to be.  

The Free Shipping thing seems to have made generation device think every feature of life is without cost.

[monica-sells]

"...I sold an item for $210 not counting shipping..."

That's part of the thing people are missing...you did NOT sell it for $210.00...you sold it for 223.40

(210 + 13.40 shipping)

(sales tax may or may not have been charged...I am excluding that for simplicity sake)

whether you paid 15.00 for shipping or 4.00 for shipping is irrelevant...you sold it for 223.40

You buy the same item at a B&M Store and the price you pay there already has the shipping costs to get the item to the shelf included in that cost....no?

[gone.c-33]

eBay makes it somewhat clear when purchasing FedEx or UPS labels that the cost is merely an estimate and that the actual cost will be charged once the package hits the carrier’s stream.

[buyselljack2016]

I don't use them, but my understanding is that FedEx labels are merely an estimate (sometimes a poor estimate), and FedEx labels are charged when delivered, after they possibly apply many of their numerous surcharges

[buyselljack2016]

And then add another unexplained 0.30 - because hey, why not right?!

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Same $0.30 per transaction fee that was charged by PayPal for as long as I can remember.

[fashunu4eeuh]

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@Anonymous wrote:

No excuse - I repeat - no excuse.  I am not a charity either.  
  - I  am seeking out a better platform as I write this.

  - If one can not be found, there is a business opportunity to kick ‘fraud’ to the curb.

As already noted and proven (see my outcome/experience above), eBay selling fees are NOT  deterministic.

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Best of luck to you as you move on. Wish you much success in your new venture.