10-30-2022 11:52 PM
I've been shipping cards using ebay standard shipping. All envelopes mailed after October 25th are stuck on "Tracking number provided". This appears to be an issue on eBay's side as https://parcelsapp.com/en shows them moving.
Anyone else having this issue?
10-31-2022 02:17 PM
Yes, I've run into this issue. over 25 shipments stuck with no update. all my incoming shipments shipped after this date have not updated either. 'Shame. Parcelsapp seems to show updates on most of mine as well. Hopefully it's something they get fixed fast.
10-31-2022 02:20 PM
I hadn't noticed the issue, but it appears to be true for my orders as well. I am sure this is something they will fix soon.
10-31-2022 03:15 PM
Same here all my Standard envelope shipments after the 25th show nothing.
10-31-2022 03:20 PM
I used that pacelapp and they are showing up on there
10-31-2022 03:37 PM
I have been having the same problem but it goes back 3-4 weeks. I have been mailing my envelopes directly from the PO and they are not showing tracking, only my uploaded info. I have been contacting eBay 3 or more times a week because this is affecting my "Top Rated Seller" status. Ever since this new auction design format was instituted, eBay has been a horror show!
10-31-2022 03:53 PM
Same here. I have a couple prior that show Delivered October 22 and one recent with no update was received and positive feedback left.
10-31-2022 04:31 PM
You get what you pay for.
10-31-2022 04:40 PM
I can mail 4 trading cards out with a .60 stamp domestically or $1.40 Internationally...use thin cardboard from like priority mail envelopes..no tracking of course...but it's inexpensive stuff...and buy my stamps under retail prices on eBay...I have read stories about no tracking off and on months here about these standard envelopes.
10-31-2022 05:13 PM - edited 10-31-2022 05:17 PM
Good to know. Noticed the one I sent out on Friday hadn't updated (normally takes a day or two) and seems to be at out for delivery status on that parcels site.
And another that went out on October 22 last updated on October 27 as out for delivery. But showed as delivered on the parcels site also on October 27. So must be related to the issue going on.
10-31-2022 09:23 PM
I had two out of 5 not updated since the 25th but newer shipments are all moving. Can't make much of a trend out of it.
11-01-2022 04:28 PM
Same issue. >50 not showing eBay updates. No issue with any FCP or Priority. Spot checked 10 or so on https://parcelsapp.com/en/ and all show movement (or delivery for fairly close ones shipped last week) from the Pitney Bowes feed but nothing from Easy Ship. So maybe an Easy Ship integration issue?
eBay any Comment? Will this bug impact TRS status for those of us affected?
11-03-2022 09:46 PM
It's been almost a week since I've first contacted ebay support. They're aware of the issue but no ETA on when this is gonna be fixed.
Good news is this won't impact TSR even though you'll see "Uploaded on time but no carrier scan". Bad news is buyers have no idea what's going on.
11-03-2022 10:06 PM
It looks like it's going to hurt my rating due to uploaded on time but not carrier scan. This according to a warning on my performance page due to 8 incidents. Are you sure this is not a TSR problem?
11-03-2022 10:31 PM
Rude comment that doesn't Help!
Remove!