05-18-2016 02:54 PM
I used my seller's coupon for $25.00 shipping supplies. It appeared that Paypal deducted the whole amount from my account but it is difficult to tell because they don't list a running balance. I complained to Ebay who told me that the coupon was used so it would be a paypal problem and I had to deal with them. Paypal insisted that they deducted the 25 dollars. When I asked them why the entire amount is listed as the charge they couldnot answer.
Anyway, a friend of mine just used her coupon and the same thing happened. For her because the amount before the discount was more than she had in paypal they deducted the amount from her bank account. I told her to cancel the transaction (done in minutes) and now she is told it will take 3 days to get her money back.
What kind of a scam is this?
05-18-2016 03:42 PM
What happens when you click on the plus sign to drop down the details of that paypal transaction. Does it show the coupon?
What was the total of your order and what should the total have been minus the coupon?
05-18-2016 08:31 PM - edited 05-18-2016 08:32 PM
@ruffian wrote:I used my seller's coupon for $25.00 shipping supplies. It appeared that Paypal deducted the whole amount from my account but it is difficult to tell because they don't list a running balance. I complained to Ebay who told me that the coupon was used so it would be a paypal problem and I had to deal with them. Paypal insisted that they deducted the 25 dollars. When I asked them why the entire amount is listed as the charge they couldnot answer.
Anyway, a friend of mine just used her coupon and the same thing happened. For her because the amount before the discount was more than she had in paypal they deducted the amount from her bank account. I told her to cancel the transaction (done in minutes) and now she is told it will take 3 days to get her money back.
What kind of a scam is this?
Like the previous poster said, when you go to Paypal to view that transaction, "Payment to Bascom Logistics Corp", it will look like they deducted the full amount from your Paypal account. However, if you click the drop down arrow for that line item, there's a "hidden" transaction which should show the $25 coupon that eBay credited to your Paypal account. So the net amount should be correct.
I just went and checked my Paypal account for my supplies purchase on May 1, and it shows both the full amount debited, plus the full amount of the coupon credited. My net payment was $8.41.
05-18-2016 08:54 PM
Thanks for confirming Violet - I don't have a store so I could only make an educated guess here.
05-18-2016 08:55 PM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
05-19-2016 10:31 AM
@prefontained wrote:Thanks for confirming Violet - I don't have a store so I could only make an educated guess here.
Your educated guess was right on target. In fact if you hadn't mentioned to click on the drop down plus sign, I would have thought exactly what the OP thought -- that Paypal deducted the full amount without applying the coupon. It's easy to overlook the additional information hidden under those plus signs, or dropdown arrows.
05-19-2016 10:35 AM
@ymeagainlord wrote:
It's the stupidest way to do things imho, but that's typical of eBay accounting.
It's an eBay coupon so it SHOULD be deducted from the amount before payment, which it is and yet they show the full amount on PayPal less the coupon.
I've also heard with the no penalty store downgrades/cancellations that eBay will ADD the early termination fee then credit it. How eBay is that?
Well, they do have to maintain that 80% of payments that go thru PP ................ in some form or other.
04-03-2017 04:54 PM
I have no idea why you having problems with this coupon code, eBay had send me over 5 times since I was a member and never happen to me. Did you use the code on other purchase? Remember, code is only redeem on eBay shipping supplies store only. It will not work on any other store, like if you buy a item off my store the coupon code will not be validated.
04-03-2017 05:55 PM
Not sure why you are pulling a thread from almost 1 year ago May 2016
10-11-2017 03:08 PM
10-11-2017 03:11 PM