The eBay Community

Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

Return accepted, now purchaser says they never received return label

Buyer initiated return that I've accepted and now is stating they havent received a return shipping label.When I check the refund status for item it states a label was generated.(see images)Am I missing something, or was a label infact sent to purcha...

Am I stupid?

My wife wanted a Dawoo 5 in 1 cooker I looked on Ebay and saw that they retail from £199. Then I saw one for £184 fifteen pounds cheaper it said only one remaining I am 70 years old and thought it was a good price so I bought it. When it arrived my w...

2nd Opinion on Case.

A SNAD Return Fraud Ship 10Lbs trampoline net size 28x7x12 Buyer Ship back small mail via Fedex TrackingIf you go to website Fedex has picture of actual delivery being a small polymailerAlso Item arrived mailing label is to South Carolina and it arri...

ALREADY DELIVERED Transaction cancelled by eBay

Hello - I received a notice from eBay stating the following: "We wanted to let you know that a bid for the listing below was canceled because of an issue with the buyer’s account:297159571530 - EMPTY BOX ONLY Apple Magic Keyboard 13-inch M4 For iPad ...

DNS Failure on postorder.ebay.com

Do other people experience an error when attempting to reach postorder.ebay.com? I receive the following error. I am unsure whether is it is the fault of eBay or my ISP.Service Unavailable - DNS failureThe server is temporarily unable to service your...

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...

Resolved! Meaning of a post about selling multiple items

The poster mention to 'lot up' the CDs. What does that mean

I’ve ordered a package 3 months ago, it hasn’t arrived yet, have I been scammed?

So back in february I ordered a soccer jersey that was in stock that was very limited and I bought it off of a canadian seller, so basically it did include tracking and I even paid extra for “premium” packaging that helps the item cross the countries...

When does selling become hoarding?

I watched the entire series of "Hoarders" and it was shocking how many used to be eBay sellers. I was playing around with the eBay research tool today, and when I looked up a lot of antiques, it was surprising how many had been listed since 2017-2020...

Item wasn't delivered to my address (tracking is proof), Ebay insists it was and wont help. Advice?

I'm at my wits end. Though it's not an extra-ordinarily expensive item ($348), I'm going to purse this until the cows come home - mainly because of eBays denial of Money back guarantee when the FedEx tracking clearly shows the item was not delivered ...

Feedback removal timeline question

I know that after 1 year feedback falls off the percentage seen by buyers. Is there a timeline that is quicker for sellers with higher frequency sales. I thought I've seen it was over 400 sold in 90 days feedback percent would reset. Is that a thing?...