categories: "you cannot delete category until we've completed your previous request"

[clothes_2myheart]

I am trying to redo my categories

I keep getting "you cannot delete category until we've completed your previous request"

I don't know what it's referring to

I've logged out and back in

Tried different browser

Cleared my cache

Nothing has worked

Can anyone help me?

[bingo2330]

Same issue.  Let's get it fixed Ebay.  It's crippling my growing store. 

[coffeebean832]

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@duffy4444 wrote:

It takes time for Ebay to do all the processing/updating on everything that deleting a category affects in your account.

   I have the same situation whenever I delete a category. It takes sometimes overnight for everything to reset and allow me to continue with another category. This also happens when I transfer listings between categories.

   It's something over which you simply need to be patient.

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That's not at all what this is. It's been what- 9-10 months now since this thread started? We still can't make store category changes.

brian@ebay tyler@ebay brittanie@ebay 

Can we get some kind of update other than, "the tech team is aware," please? The last post from Brian on this discussion is 2 months ago and it started close to a year ago at this point. We pay for stores- a basic function like adding/deleting/moving categories shouldn't be a prolonged issue. Thanks in advance.

[brian@ebay]

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@coffeebean832 wrote:

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@duffy4444 wrote:

It takes time for Ebay to do all the processing/updating on everything that deleting a category affects in your account.

   I have the same situation whenever I delete a category. It takes sometimes overnight for everything to reset and allow me to continue with another category. This also happens when I transfer listings between categories.

   It's something over which you simply need to be patient.

---

That's not at all what this is. It's been what- 9-10 months now since this thread started? We still can't make store category changes.

brian@ebay tyler@ebay brittanie@ebay 

Can we get some kind of update other than, "the tech team is aware," please? The last post from Brian on this discussion is 2 months ago and it started close to a year ago at this point. We pay for stores- a basic function like adding/deleting/moving categories shouldn't be a prolonged issue. Thanks in advance.

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@coffeebean832 no update on this one unfortunately 😞 I'll see if I can get any new info though.

[westchestervillage]

Same issue. Frustrating. Please fix.

[bulbastore]

It's been over a month since I ran into this issue, and there has yet to be a resolution. I am becoming increasingly irritated that I am unable to manage my store categories in an efficient manner.

[coffeebean832]

eBay posted an announcement on Thursday that they made changes to the store category backend. I went in to test things and found that the inability to add, delete and move categories is finally FIXED with these new changes! 🎉

FYI tyler@ebay- I don't know if your team is still tracking this issue since Brian left, but I thought you'd like to be looped in on this update.

[tyler@ebay]

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@coffeebean832 wrote:

eBay posted an announcement on Thursday that they made changes to the store category backend. I went in to test things and found that the inability to add, delete and move categories is finally FIXED with these new changes! 🎉

FYI tyler@ebay- I don't know if your team is still tracking this issue since Brian left, but I thought you'd like to be looped in on this update.

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@coffeebean832 - 

I didn't think I'd see the day. What great news!!