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Monthly Chat - January 17th @ 1:00 pm PST

Hi everyone! This month's chat you’ll have an opportunity to talk to specialists from our Growth Advisor Team. The theme of the chat is, “Starting 2024 off right and setting your business up for success in the new year”. Get all of your questions rea...

User avatar by Community Team Community Team
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  • 5 helpful

Update: Feedback Enhancements now Visible

Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. Starting last month, eBay sellers have been able to p...

We’re working on a simplified mobile listing experience for sports trading cards

We’re currently rolling out a new listing flow in the eBay App, specifically for sports trading cards listed in the Trading Cards Singles category. Select sellers will be automatically opted-in to the new listing flow. We welcome your feedback and wi...

To all sellers who use the new "Auto Pay" feature

Originally Posted In the buying platform:First, been a member since 12/2000, 1000+ purchases, 100% positive feedback, no negative/ neutral feedback EVER. Purchase payments via PP 99% when deal closed, RARE 6-10 hours of closure, not one failure to pa...

User avatar by Adventurer
  • 854 Views
  • 30 replies
  • 7 helpful

Shipping issues

Is anybody else experiencing the same shipping issues as I am? I’ve had 100% feedback since opening my account almost 4 years ago and never had a negative feedback until yesterday. I sent the item out, USPS took control of it and from there it’s been...

Is EIS Being Inconsistent For Anyone?

Every few days I receive messages from individuals in various countries asking for shipping quotes, if I ship at all to their respective countries, or that EIS doesn't seem to be working or is outrageously expensive. EIS is active on all of my listin...

Why does it have to be re-authenticated?

I just bought a jacket on ebay in December and had it authenticated. The tag is still intact and nothing has been changed. I listed it on eBay with the tag still attached in all the paperwork and my auction says it’s going to be shipped to the authen...

Problems with suspended account

A month ago, eBay suspended my account and asked me for some identification papers, in addition to a bank statement, a credit card statement, and also requested invoices for the goods that were sold, in addition to proof of payment for each item sold...

Ever get a letter in the mail from a buyer?

I got a letter in the mail today from a buyer, with zero feedback, who demanded his money back because he claimed the vintage open box kit he bought was incomplete. The listing said it was open box and that completeness could not be guaranteed. There...

Whats up here?

Why are all the sellers messing up orders? 2 in a day? i don't care .. i'm pretty easy going? Are they too stressed?iIve been on here in one form or another for years- never messed up an order? it ok with me- but other folks might not think it's very...

$5000 limit 2024

I understand the new $5000 limit for 2024. But is there still a bottom line for how many items you sell to go with that?200 items was the previous number and $20,000. Say I sold only one item in 2024 for $6,000, would I receive a 1099K and be require...

User avatar by Adventurer
  • 1468 Views
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Account Restricted and Payments held for 90 business days

Good morning, I was informed by eBay about 1 month ago that my account was permanently restricted for the reason that "they believe we are not right for the community". We have received nothing but positive feedback from buyers, engaged with everyone...

User avatar by Enthusiast
  • 359 Views
  • 7 replies
  • 0 helpful
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