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Monthly Chat - January 17th @ 1:00 pm PST

Hi everyone! This month's chat you’ll have an opportunity to talk to specialists from our Growth Advisor Team. The theme of the chat is, “Starting 2024 off right and setting your business up for success in the new year”. Get all of your questions rea...

User avatar by Community Team Community Team
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Update: Feedback Enhancements now Visible

Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. Starting last month, eBay sellers have been able to p...

We’re working on a simplified mobile listing experience for sports trading cards

We’re currently rolling out a new listing flow in the eBay App, specifically for sports trading cards listed in the Trading Cards Singles category. Select sellers will be automatically opted-in to the new listing flow. We welcome your feedback and wi...

Whats up here?

Why are all the sellers messing up orders? 2 in a day? i don't care .. i'm pretty easy going? Are they too stressed?iIve been on here in one form or another for years- never messed up an order? it ok with me- but other folks might not think it's very...

Give me one good reason why refunds are not give immediately after tracking confirmed delivery...

...and I'll give you 10 reasons why forcing immediate payment at an auctions end is an even dumber idea than that! I won't bore you by listing them all, I just needed to get your attention. But what I will say is that after 20 + years of paying for 9...

Feedback to leave for others

Someone just left me great feedback and when I went to leave one from him it said can't leave feedback after 60 days... why is that??? That doesn't sound fair to me.

Number of sold items wrong

Just before Christmas my "number of items sold" was displayed on my listing as about 7,500. What a shock when I discovered eBay had tinkered with something and LOST over 5,000 of my items sold!!! I've called 5 times, was promised an email from Tech t...

User avatar by Adventurer
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ebay marking items delivered the second they're shipped?

So I shipped an item at 2:40 PM personally at the post office desk. The buyer immediately gets a notification that the item was delivered at 2:40 PM at my local post office desk. Buyer contacts me wanting to know what's going on. I check the USPS tra...

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Why does it have to be re-authenticated?

I just bought a jacket on ebay in December and had it authenticated. The tag is still intact and nothing has been changed. I listed it on eBay with the tag still attached in all the paperwork and my auction says it’s going to be shipped to the authen...

Ever get a letter in the mail from a buyer?

I got a letter in the mail today from a buyer, with zero feedback, who demanded his money back because he claimed the vintage open box kit he bought was incomplete. The listing said it was open box and that completeness could not be guaranteed. There...

Resolved! Filing Lawsuit Against Customer

Ebay would not take down negative feedback that was left 3 days before the deadline to resolve any issue, Since they have such disregard for hard working sellers & let customers leave slandering remarks that can effect our business, I will pursue a l...

which ebay we should finally contact

We had a case in Italy and they closed it in favor of buyer. There is a lot to discuss about it but what can we do now? We have account in US, listings in ebay.de and case in Italy. Ebay Italy made bad mistake. We have tried to discuss with them but ...

Find message associated with offer

I had a customer send me a message about two items I had up for sale. I replied to the message with the "Reply With Offer" button for the one item. Now I am trying to find that message to see what I said about combined shipping and I can not find it ...

Shipping issues

Is anybody else experiencing the same shipping issues as I am? I’ve had 100% feedback since opening my account almost 4 years ago and never had a negative feedback until yesterday. I sent the item out, USPS took control of it and from there it’s been...

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