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Monthly Chat - January 17th @ 1:00 pm PST

Hi everyone! This month's chat you’ll have an opportunity to talk to specialists from our Growth Advisor Team. The theme of the chat is, “Starting 2024 off right and setting your business up for success in the new year”. Get all of your questions rea...

User avatar by Community Team Community Team
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Update: Feedback Enhancements now Visible

Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. Starting last month, eBay sellers have been able to p...

We’re working on a simplified mobile listing experience for sports trading cards

We’re currently rolling out a new listing flow in the eBay App, specifically for sports trading cards listed in the Trading Cards Singles category. Select sellers will be automatically opted-in to the new listing flow. We welcome your feedback and wi...

New shipping calculation - what is going on?

I listed a sweatshirt for $8.99Weight 1 lb 4oz Buyer paid $ 8.99 Postage $12 90Total $21.89 Ebay total $21.89- fees $3.20- shipping $18.94Negative total .25 charged to my bank account (ME THE SELLER MADE $0 FROM THIS SALE) Previously I paid Ebay the ...

User avatar by Adventurer
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Why does it have to be re-authenticated?

I just bought a jacket on ebay in December and had it authenticated. The tag is still intact and nothing has been changed. I listed it on eBay with the tag still attached in all the paperwork and my auction says it’s going to be shipped to the authen...

Ever get a letter in the mail from a buyer?

I got a letter in the mail today from a buyer, with zero feedback, who demanded his money back because he claimed the vintage open box kit he bought was incomplete. The listing said it was open box and that completeness could not be guaranteed. There...

Whats up here?

Why are all the sellers messing up orders? 2 in a day? i don't care .. i'm pretty easy going? Are they too stressed?iIve been on here in one form or another for years- never messed up an order? it ok with me- but other folks might not think it's very...

User avatar by Adventurer
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which ebay we should finally contact

We had a case in Italy and they closed it in favor of buyer. There is a lot to discuss about it but what can we do now? We have account in US, listings in ebay.de and case in Italy. Ebay Italy made bad mistake. We have tried to discuss with them but ...

Reported a bootleg, ebay ignored it, wont let me appeal.

Ebay and other sites like Walmart and Amazon have been overrun with cheap chinese bootlegs. so many dvds on there are obvious bootlegs sold by obviously shady accounts. Star Trek dvds for example. I reported an obvious bootleg listing and ebay sent b...

User avatar by Adventurer
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  • 11 replies
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Problems with suspended account

A month ago, eBay suspended my account and asked me for some identification papers, in addition to a bank statement, a credit card statement, and also requested invoices for the goods that were sold, in addition to proof of payment for each item sold...

Wrong Shipping Amount Paid on Sale to Canada

How did this happen? Sold a watch to a buyer in Canada who paid only $4.65 for shipping. Order details page indicates buyer selected USPS FCM International. Ship you order page however shows buyer selected eBay International Std Delivery for 13.00 sh...

User avatar by Trailblazer
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Images

Anyone else having issues loading photos. Just hangs. Single listings are fine but variant listing won’t load

Still waiting for eBay to do the right thing.

Still waiting for eBay to get our money from Locomotives sent.,He robbed you and me. How can you feel at ease when this guy is playing with my hard earned money that VA PAYS ME.He’s playing with both locomotives knowing he got away with not paying me...

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