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Monthly Chat - January 17th @ 1:00 pm PST

Hi everyone! This month's chat you’ll have an opportunity to talk to specialists from our Growth Advisor Team. The theme of the chat is, “Starting 2024 off right and setting your business up for success in the new year”. Get all of your questions rea...

User avatar by Community Team Community Team
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  • 5 helpful

Update: Feedback Enhancements now Visible

Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. Starting last month, eBay sellers have been able to p...

We’re working on a simplified mobile listing experience for sports trading cards

We’re currently rolling out a new listing flow in the eBay App, specifically for sports trading cards listed in the Trading Cards Singles category. Select sellers will be automatically opted-in to the new listing flow. We welcome your feedback and wi...

Reported a bootleg, ebay ignored it, wont let me appeal.

Ebay and other sites like Walmart and Amazon have been overrun with cheap chinese bootlegs. so many dvds on there are obvious bootlegs sold by obviously shady accounts. Star Trek dvds for example. I reported an obvious bootleg listing and ebay sent b...

User avatar by Adventurer
  • 92 Views
  • 9 replies
  • 1 helpful

Problems with suspended account

A month ago, eBay suspended my account and asked me for some identification papers, in addition to a bank statement, a credit card statement, and also requested invoices for the goods that were sold, in addition to proof of payment for each item sold...

Whats up here?

Why are all the sellers messing up orders? 2 in a day? i don't care .. i'm pretty easy going? Are they too stressed?iIve been on here in one form or another for years- never messed up an order? it ok with me- but other folks might not think it's very...

User avatar by Adventurer
  • 148 Views
  • 18 replies
  • 0 helpful

Wrong Shipping Amount Paid on Sale to Canada

How did this happen? Sold a watch to a buyer in Canada who paid only $4.65 for shipping. Order details page indicates buyer selected USPS FCM International. Ship you order page however shows buyer selected eBay International Std Delivery for 13.00 sh...

User avatar by Trailblazer
  • 34 Views
  • 8 replies
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Images

Anyone else having issues loading photos. Just hangs. Single listings are fine but variant listing won’t load

Why does it have to be re-authenticated?

I just bought a jacket on ebay in December and had it authenticated. The tag is still intact and nothing has been changed. I listed it on eBay with the tag still attached in all the paperwork and my auction says it’s going to be shipped to the authen...

Still waiting for eBay to do the right thing.

Still waiting for eBay to get our money from Locomotives sent.,He robbed you and me. How can you feel at ease when this guy is playing with my hard earned money that VA PAYS ME.He’s playing with both locomotives knowing he got away with not paying me...

Find message associated with offer

I had a customer send me a message about two items I had up for sale. I replied to the message with the "Reply With Offer" button for the one item. Now I am trying to find that message to see what I said about combined shipping and I can not find it ...

Number of sold items wrong

Just before Christmas my "number of items sold" was displayed on my listing as about 7,500. What a shock when I discovered eBay had tinkered with something and LOST over 5,000 of my items sold!!! I've called 5 times, was promised an email from Tech t...

User avatar by Adventurer
  • 232 Views
  • 4 replies
  • 2 helpful

Feedback to leave for others

Someone just left me great feedback and when I went to leave one from him it said can't leave feedback after 60 days... why is that??? That doesn't sound fair to me.

Ever get a letter in the mail from a buyer?

I got a letter in the mail today from a buyer, with zero feedback, who demanded his money back because he claimed the vintage open box kit he bought was incomplete. The listing said it was open box and that completeness could not be guaranteed. There...

Heads Up Midwest Shippers!

Just an FYI, a major USPS distribution center is buried in back-logged shipments. If you're shipping to, from or through the Oak Creek distribution center in Milwaukee, WI, then you may wish to inform your buyers of the impending delay. https://www.y...

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