Selling

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Social Media Icons or links in eBay Store Banner

Can I add social media links to my "about" section of my store and can I add my social media icons to my store banner?My current banner and the one I want to add but I'm worried it violates ebay's rules:

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My experience with leaving feedback

I'm curious to know how other sellers decide to leave feedback for buyers. I set feedback to send automatically once the purchase is completed. Is not that what sellers are rating? The fact that we got paid? What else can we rate? I don't get feedbac...

Second Quarter 2024 is in the can - how are your numbers, your trends, and your plans?

First quarter 2024 was rough - USPS seemed to have lost it's mind/grip on reality about mid-February and even now is still having issues. USPS Ground Advantage is settling in, and eBay International Shipping is stabilizing. Second quarter 2024 (Apr/M...

Return to sender postage fee

I had a customer order an item and gave an address that was a new home not on map, he knew it was not on map, item was returned to sender and he filed for refund and told me hw was going to reorder it at a differnt address. I refunded it, but that me...

Resolved! WHOA, how did I get a sale from THIS buyer just now?

The shipping address is New Jersey, no surprise there. But the buyer's account ...... how is this possible? EDIT: I know they're using a freight forwarder, that's why I said "no surprise there." But I thought all Russian and Ukrainian ACCOUNTS were f...

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Cancelling order after accepting a counter offer.

After accepting the buyers counter-offer they messaged me asking to cancel the order. The offer is in the pending tab saying it’s waiting for a payment to be made but I can’t find a way to cancel it?

Buyer is claiming that the item i sent is damaged, but the item was in good condition when i sent it

I sold a item to a buyer , they received the item and now they are claiming the item is broken, but when i shipped the item it was in good condition. I have photos proving the item was in good condition when i sent it.Now they want to send the item b...

Never say never again!

During the last few weeks, I have suddenly sold several items which I had originally listed during my first eBay selling year, in 2011. Just today, I sold two more. So I don't have clue one about what might be going on -- but, whatever it is, I guess...

Feedback score not updating

I have as of right now +23 and -1 feedback. It should be 23/(23+1) = .958333. It should round up to 96. Why hasn't it updated? Also the counted feedback are no repeats and within the past year.

Express Payout stuck on processing

Hi I requested a express Payout today about a few hours ago and it’s been stuck on “in progress” which is odd because Ive never had this issue before. I usually get my payout within seconds.

Do Titles Determine Sell Through?

If I purchase an item with a sell through of over 100%, but put a bad title on it, it can turn that three month sell through into a six or an eight month sell through. Therefore, I have come to believe that it is all about the title and the keyword. ...

Shipping label and Tax deduction

Wondering if I can get some help with a tax related question. Specifically deducting shipping labels for shoes being sent to authentication. Let's say I sell a pair of shoes for 100 and ebay charges the buyer the standard 14.95 shipping label cost fo...

buyer purchased something knowing it was local pickup and has stopped responding?

Hello! First, please note that I am not yet ready to cancel the transaction. The buyer was very responsive until recently but I haven't heard from them in five days which is concerning. The buyer purchased furniture that is local pickup only. We then...

Resolved! Sell a set of china as one item, or sell component pieces?

I'd be interested to hear other seller perspectives please. I recently obtained a large set of French porcelain. Plates, bowls, cups and saucers, etc. About 65 pieces in all. The set is antique and in excellent shape. eBay has a few categories for me...

buyers cancelling orders

I have been selling on here for almost two decades now, and I have seen a VERY distressing trend: is it just me or are buyers cancelling orders (even after paying!) gone way up? I have heard pop-ups spring up during and after the purchase with the sa...