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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Editing charity details in Ebay for Charity

We haven't had to edit our charity profile for a while and I can't remember how to do it. I don't seem to be able to get in from the linked e-bay account. Can anyone help?

Resolved! Fees

Why are the fees so complicated? I just want to know how much it's going to cost me when I sell something.I list it for $250. How much will ebay charge me? How can this be calculated?

Why is Jersey on the shipping exclusion list?

Hi, I have returned to the world of eBay selling after a long while. I have just sold an item where I indicated worldwide shipping with no exclusions. The subsequent listing shows a list of countries excluded from shipping and I assume this is auto g...

listing doesnt show up search results?

I'm confused and looking for enlightenment haha. I have a 22r cylinder head that, for whatever reason, doesnt show up when I search? item #156058818850 I search "22r head", "22r cylinder head", "81 toyota head", etc...it doesnt show up. I know some p...

Ebay policy on 1942 German Flag (in 1942 Rand McNally booklet: World Flags)

I want to sell this booklet which I think is legal on eBay.However, if allowed, I would show the German and American Flags which were different back then. But I might get in trouble showing a pic of the page with the German flag since it has a black ...

removing false negitive feedback

Hello there, I sold an Item, customer states it was damaged in shipping , within 4 minutes I issued them a refund, however before that they posted the item arrived damaged, the Item was a torque wrench only, in there evidence pictures you can clearly...

Return when buyer admits she modified the item

So this buyer bought a formal dress from us that comes with a home security tag attached....the manufacturer puts these on the dresses. It's nice because, if it's removed, we know that the buyer could have worn the dress. This buyer messaged me and t...

identifying objects

Does anyone know if ebay has a place to help identify an object? Seem like there used to be but I cant find it. ,or a website outside of ebay? I inherited alot of thing from a family members estate, unusual jewelry,some other stuff thanksBZ

Buyer Scam - Twice in a Single week

Hello everyone, Based in the UK. I'm sure you've seen the amount of buyer scam posts on this forum that it's very sad and sickening.Yes, so I 'sold' 2 high value phones on eBay. A Samsung Galaxy S24 and Google Pixel 7a. The Samsung buyer claimed the ...

Add Stock not possible

Hello,I am facing kind of a buck while updating the stock quantity.The item is listed for moren than 1 year and it has 3 variations.One variation has stock 0. And I am not able to change it. After saving it is always 0 again. There is one alert in ed...

Payout status: sent. Will it go through to Cash app bank account?

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Resolved! VeRO Violations - Unfair Reporting

I had several listings removed this morning due to VeRO policy violations, specifically, not being able to ship a particular product to EU and other international locations. I immediately revised the remaining listings after the initial removals. 2 h...

Accidentally cancelled a buyer’s order

He has not paid yet but I don’t want to cancel his order. Is there a way to “un-cancel”?

eBay's bizarre BBE policy and customer support apathy

Hello, eBay community, We want to tell you what happened to us and eBay's strange approach. Last week a Chilean customer bought 8 items from us from the same listing. We were going to ship the product, but we needed our Chilean customer's RUT number,...