Selling

Forum Posts

Sorted by:

Resolved! Got my first photo in feedback

I saw a thread where someone got a photo, but I couldn't discern if it was the same thing that was shipped or not (the photo kinda looked a bit random). I got one today, buyer took a picture of what I shipped to indicate it matched what was in the li...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Resolved! Buyer gave negative feedback plus wants to return item!

Hi all! I really just need to vent! I listed a vintage item, that had some defects that I described in the description and showed in the pictures. I took a chance on listing them because well they were repaired and not in the condition I typically se...

My eBay account has disappeard

It comes up zeroes. How do I contact ebay

Resolved! Can no longer promote listings or start campaign.

Out of nowhere (overnight), I lost the ability to promote any listings on ebay. Never had an issue, have 100% feedback and will be ranked as top seller on 4/20/24 from what I see (above standard now). I go to list some sports cards today and see I ca...

Significant drop in sales since the latest changes to new EIS program

Is anyone else experiencing a drop in sales since eBay implemented the new International shipping program?It seems like every time eBay makes another change my sales drop. I just finished doing my accounting and at the rate that my sales have been dr...

Resolved! Can someone tell me how "Accept offers" work?

I thought that when a seller (me) accepts the offer, that the buyer was immediately charged and pay for the merchandise.I accepted an offer 2 hours ago. How soon is "immediate" payment?

Account Below Standard because of Fraudulent Returns

Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...

Resolved! Ebay releasing funds

Ebay not releasing funds yes I had a sale and to just narrow it down and put it straight out there like there is 1000 more people in the same category where eBay not releasing funds or put restrictions on you for absolutely no reason you will do ever...

Template Malfunction?

Is anyone else having a problem getting their description templates to load? Been happening for a couple days now. I can't get my templates to work for anything.

Resolved! My sales have flatlined, what's going on with the site!

I went from $100 a day to literally zero for the last week. It seems to me when ebay changed the international shipping policy everything went dark. I promote, sell similar, send offers and nothing. I've seen videos where people have talked to a US e...

Shipping to different address per buyer request

Hello. I have a repeat buyer who has messaged me to send his purchase to a different address then what is listed on the sale. How to I proceed?Thanks

eBay collects hidden fees: Sellers pay fees for buyers' taxes

Recently, I double checked the fees collected by eBay and was surprised. Instead of 15.3% (13.3% selling fee + 2% Ad fee) eBay charged 17%. I opened the payout breakdown, did some math and found out that eBay charges selling and ads fees on buyer's t...

Buyer changed shipping address after payment

Ok this is the first time I ever had this happen. This isn’t my fault. I shipped an item out today that was put in the mailbox last night and the buyer told me this morning (before I had a chance to check the messages) that they forgot to update thei...