Selling

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Item not as described issue

Hello - I have had returns with item not as described and did not realize this was a bad thing if they said item not as described and that it hit your metrics. I offer a return full refund and didn't know that if you give them all the money back the ...

Leaving ebay

After many years of selling, I am seriously considering leaving eBay. I seem to be wasting my time with such minimal sales. My time is worth money and I don't feel as though I'm being compensated. There are so many other platforms to buy and sell on....

Didn't Expect to See a Competitor Ad on eBay, but . . .

Is it because I might have ended up on that site trying to ID something using Google Lens? I honestly don't remember if I was on the site or not. Anyone else ever see something like that? If you were a buyer and saw that while looking for something s...

Resolved! Issue with buyer

A buyer purchased a pair of shoes I wore once. I packed them up in the original box and shipped it to her. A week after she received them she claims they don’t match the description and specifically accused me of cleaning them with something that dis...

Resolved! How can eBay improve itself when flagging items erroneously as counterfeit items?

I sell bootable OS software to repair Windows 10 and Windows 11 and clearly state that the software is readily available online. I provide a service by furnishing a bootable USB Flash Drive with simple instructions. Yet my items are flagged as counte...

"Custom label" SKU box not showing with "Sell similar" or "Revise Listing"

Hi. Does anyone else have this issue? I've attached a couple of photos. The one where it shows the Custom Label box is from a new listing, the other, which is showing no Custom Label box was from when I hit Sell Similar and/or Revise Listing.I've sea...

Multi-buy feature not showing on listing builder - I have that feature slider on, so it should show

Hi. I seem to be missing the multi-buy feature on my listings builder. As per the attached photo I have the slider set to ON. the other featres appear and disappear when the sliders are moved.

Selling -

How long will my Unsold item stay on MyEbay list and not be deleted by Ebay?

Shipping labels

I purchased a shipping label but needed a QR code. Can I be reimbursed for the shipping label I bought and no longer need?

Negative Feedback - ebay Would Not Remove Inappropriate Feedback

A Buyer left what I considered to be inappropriate negative feedback remarks defaming my character. The buyer stated "Worst seller on ebay!!" . Additionally, the buyer stated "she will lie..." and "she lied..." She accused me of lying. The sale invol...

Tracking is like the Stock Market...Up & Down

Sad that sellers are penalize for not using tracking on every single item sold.Evaluation for August :May 2-July 17... 75 transactions do not have carrier scanAnd now it's the slow time for sales.My tracking changes like the daily weather....

restricted account

My account is restricted for bad behavior. I have had issues with USPS, but not one buyer has ever lost a penny. I have only 3 neutral feedbacks including one about sales tax which I have nothing to do with. My good feedback is reflective of my effor...

Threat on Text message

Buyer ordered item and it was shipped promptly but after shipping he says he cancelled the order which he clearly did not. I told him return is OK but he is responsible for the return postage. He responds with a statement that he will then reflect in...

Done with eBay

Sold on eBay for around 5 years. I'm done with being scammed by buyers. Done with eBay's policy of always supporting the buyer, no help for sellers. I have had buyers return their old part (easily verified with pictures) and say it was the part I sol...

Offsite Promotions, need some clarity I guess?

In doing my pricing research to set prices for my listings. I'm just having a horrible time due to eBay search results pulling up hundreds of unrelated listings, or no match at all... I just no longer trust eBay Search, Sort, and Filter results.Been ...