Selling

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Resolved! Do you sell international? Are you being charged double for labels?

I am supposed to be on Vacation mode. I received an email for an item that was sold early in July and heading to Australia. I used the preferred label & today was made aware that I am being charged again for the label since it made it to its destinat...

VINTAGE TIN TOYS/ BOXES HAVE MOLD

So I have some very old vintage tin army toys in boxes.Some of the boxes have some mold in them. If I have to throw them away what can ya do but I figured I’d see if people still buy them that way and restore the boxes?Or does it maybe violate eBay p...

Negative Balance--Help Needed

Today, a buyer requested a return because a component of the item they received was damaged in transit. My account now has a balance of -$315. I do not have the personal funds available to cover it, so the remaining alternative is that the amount of ...

How to set up a discount promotion in eBay store without losing money?

Can l test it on a small scale with make adiustments based on theresults If l plan to run a discount for a long time？

Resolved! Complaining about postage

I have had possible bidders .Tell me my opening bid is fair "but I could do better on postage". After boxing and sending the information to the person. Nothing. No response at all. Should I be pointing out the bubble wrap, padded envelopes special bo...

Software developers are not welcome on Ebay... Good-bye..

So, it seems that software developers cannot sell their software on eBay anymore.. Even if I list item as a software on a physical media delivered by land post.. Before pandemic it was possible to sell as a download too. Now they imposed a 7-day ban ...

Refunding

Buyer wants me to refund money but not sending item back? What should I do? I have not yet refund but they keep demanding on refund. And my refund on the listing were off so do I haft to refund?

Buyer is requesting a return. I've messaged him, but he's not responding.Will ebay rule in his favor

Buyer claimed item was damaged thought it was brand new in box. Cost was $165, so not a small amount. I messaged him back with a couple of suggestions.... a partial refund, or I would mail him another item in addition to the one he has to not take th...

Help! Unusual situation

So i sold an item in Feb.item came back return to sender.i contacted buyer asking if they wanted item refunded or new address etc.NO RESPONSE.customer had 0 rating so i figured stolen credit card.I just heard from buyer,wants reshipped to same addres...

Why do successfully appealed policy violations stay on your account?

I received 3 policy violations on various listings for counterfeits however I uploaded proof of purchase and proof of being a legitimate business and I won my appeal. However I still see it listed in my resolution hub. Is there a way to remove these?...

USPS never scans a package? & Anything a seller can do to keep buyer from leaving feedback?

Hi! Wonder if I could get more experienced sellers thoughts on 2 issues based on some info: A buyer (with several hundred point rating) bought something on Saturday (1/29), 6PM. I know I gave it to post office Monday afternoon, but (foolishly) didn't...

Received an MC011 Restriction today, Highly Concerned

5 days ago I was meant to receive a payout for the items i sold the previous week, however the problem with that was on the morning i was meant to get paid i got an email saying that my account was put on a “Periodic Performance Review” and instincti...

Ad fee when I have not signed up for an promotional ads.

My latest sale I noticed I was charged with an ad fee, I hve not signed up for any promotional ads. How do I make sure it does not happen again?

Circumventing block policy

I can find references to eBay policy that prohibits using a different account to circumvent a block here, but can’t find it in policy. Would someone be kind enough to direct me to the actual policy?

Ebay SELLING AND ID requirements.

It never ceases to amaze me how $bay has held my money for over a year because they "need" a picture ID BUT no one can tell me why OR what they are going to compare the picture to? How is it that Ebay already has MORE data on me (name, address, both ...