Selling

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eBay charges me $59.99 for the store, imposes selling limits on me

Since May, my account has been subject to restrictions.My payments are frozen for a month, and each month I can only list fewer items, even though I pay the $59.99 fee every month.Before that I advertised more than 1000 items, last month I could only...

Another change in the CSV order reports

Ebay changing those reports every couple of weeks!! I have just 6 weeks ago or so had to update my import application. Now again ebay changed the fields, moving around, sometimes renaming fields. If that would happen at least in an organized manner, ...

ebay gives out the wrong adress for buyer

Clearly some sort of database issue on their end.Returning customer from the Netherlands suddenly has a Swedish woman's name and lives in a swedish street in Switzerland.

Email address reset, password reset and all listings cancelled

I woke up this morning to an email on my personal email that I originally setup my eBay account on. Thought it was spam till I attempted to login with my updated email address. Went through and reset password through eBay, and found that all my listi...

600 Markley St, Port Reading, NJ - is a logistics company delivering goods from America.

I made a purchase from a seller on ebay, paid for it. But in the end, the seller canceled my order, noting that the address was fraudulent. I am very disappointed with this discrimination.He began to make purchases not so long ago, but it is very sad...

How Many Total LIstings, REALLY?

I'm hoping someone can help me understand because I'm very confused. I currently have a paid store with 1,000 listings. My daughter (as a regular person) has 250 free listings. That would suggest that I technically have 1,250... am I understanding th...

Resolved! Is 'doesn't work or defective' the same as 'not as described' (For sellers?)

I had to pay the return shipping, so I am assuming it is (which is also bad for metrics)- but just wondering if anyone knows for sure??

Is it a bad idea...

to call a customer on the phone (their number is shown on the order) that did a Credit Card Chargeback 2 weeks after receiving items stating 'you said I could get a refund- items did not fit car'- when they never even contacted nor opened a return ca...

Anyone Using Promoted Stores Question

I launched my first Promoted Stores campaign this morning after the rollout of the new Advertising page in Seller Hub. My question is regarding the Status button. Although it appears to be active, it is gray instead of the normal blue I am used to se...

Today a buyer asked the strangest question I've ever received

Okay, I've had some weird ones during my past 13 years on eBay; but this one might top the list. The buyer sent the question (and no other message) in regards to a book about psychic phenomenon which is listed on my eBay site. Here's the message, in ...

Errrr..........about that new program..........

replacing monthly chat........ Submit Your Questions about eBay ads here, starting now, until the end of day Thursday, July 18th. This is your chance to get personalized advice and clarification straight from the source.Answers Provided Next Week: Th...

Potential Scam - Need Assistance

Somebody bought an item from me yesterday I was only charging $8.00 shipping on but they paid $32.00, and the shipping address is a place in Georgia (U.S.) that according to google maps, is in the middle of the woods. I haven't shipped it yet because...

Impossible to reinstate my account!

I made an account to list some stuff, and my account was immediately 'temporarily restricted'. To reinstate it, I received a message telling me to go to the 'Help & Contact page below and selecting Contact Us'. I do this, and am greeted with an autom...

Resolved! International Shipping Not Available

I have had a few buyers reach out to me and see if I can update some listings to be available for the UK. After reviewing, I do not believe that I can make these updates on the listings at this time. I know shill bidding is against eBay policy, but i...

Never received payment on an item! When can I relist it?

Recieved a bid on an item and it sold to that person but he never sent the payment for it. I want to relist the item. Is there a time limit on how long I have to wait to relist it?