Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Crazy Buyer is harrassing me now

A buyer has been harassing me from the moment he bought one of my items. ( I had to cancel) He keeps sending me messages cussing me out. Please what do I do? Ebay is of NO HELP at all in this matter!

Resolved! Accepting a return while on selling restrictions

I am trying to build my account back up after being suspended, and have strict selling restrictions. I know part of the reason they set selling restrictions is to make sure I focus on the customer experience. So with that in mind, how should I handle...

Resolved! Ethical question/opinion.

Buyer bought a $100 item from me.I think it's the most expensive item I sell.The buyer received the item and left me positive feedback.Then he messaged me saying he was going to buy another the one because one he bought wasn't working properly.He did...

Resolved! Find my listed item quickly

I have a couple sites each with about 39 pages of itemsI know if i type in item and "nearest to me" my item will come to top.However, I cannot reviseIs there any type of search or best practice to find that ONE ITEM to revise without scrolling Thank ...

I'm seller from India & Indian Buyer faces This store has no inventory available in your location.

I'm seller from India & every Indian buyer faces this note in my shop I've not excluded any country from Shipping Preference Even Though Indian Buyer Facing This Note: "This store has no inventory available in your location"

PayPal...is it down?

I am trying to pay for something and all I get is the spinning wheel. Tried to log directly onto the PayPal site and get the same thing...anyone know if there are problems. EBay is also slow and the connection dropped once. Yahoo seems fine so I don'...

Ebay's Authenticity Guarantee Process / Authenticator Damaged My Item

I recently sold an item and was directed by eBay NOT to send the item directly to the seller. Instead I had to send it to an authenticator first. The item was authenticated but when the buyer received the item it was damaged. Now the buyer is blaming...

Changes in how feedback works

My brother and I had a store from 2005 to 2014. We let the store remain active from 2015 till present...selling very few items. My brother passed away last June. Now I am trying to get back into selling to make ends meet. There was one transaction wh...

eBay no longer advertising on Google searches

Good Morning Community. I noticed a dip in sales and traffic this past 2 weeks. during my investigation, I noticed that eBay is no longer advertising on google searches. Before, if you searched for a product like mine on google, me and many other sel...

Accepting a higher bid from buyer when you sent a lower amount to a different buyer still open.

I just want to be sure I can accept a higher bid from a buyer when I sent a counter offer to a different buyer and he hasn't accepted and there is an hour left on both. Many thanks to anyone that answers.

Price Guide - Trading Cards

I have been using the price guide for trading cards for a couple years now and have found it a very useful feature, but now it isn't showing up for some reason. The Ebay customer service says that it is still just accesible from the banner that it al...

Buyer receiving won't ship to New York error

Good morning, I just received a message from a buyer in New York, zip 11795, stating that when they try to purchase an item, they are seeing a message that says I do not ship to them. I checked my shipping restrictions and they are set as always, all...

Can someone explain how to use "Sell Similar" to refresh a listing?

Hello Everyone!I have some old listings I would like to refresh.I hear/see mentioned all the time to use "sell similar" to do this, but I am not sure how to go about it.Does the listing need to be ended first?then use sell similar?And can things be c...

Item automatically sold for less than listed price

Hello eBay community,I just sold a set of toy figures for 42usd but listing price is $46. Free shipping. No offers given. The listing is a BIN type listing so does not have an "best offer" option. I did not offer anyone any discounts.This has not hap...

Resolved! How Do I Remove A Coupon from My Listings

How do I Remove a Coupon from My Listings that I didn't know was there?It looks like this:EXTRA 20% OFF WITH CODE OCT212021 And its on t my listing page. Between coupons, fees, cross-border fees, one time listing fees. I'm not going to have much left...