Seller News: July 2025
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Forum Posts
Can’t seem to be getting any listing views
Hi, I have been selling quite regularly on eBay since the start of the year.I sell woven patches / music merchandise, and I list things that are quite sought-after, I think I have a clear description of listings and to me the photos in those listings...
What happens if a new buyer purchases from a new seller and wants to return?
What will happen if a new buyer buys from a new seller and a dispute occurs between them and a case is opened with whom does eBay stand in this case, since both parties do not have any reputation on the site and both of them have zero feedback?
Partial Refund on a Return Request?
I have free returns, which use to qualify you to offer a partial refund, but when I click on Refund Now (without a return), it defaults to a full refund. Or do I have to click on go to the next page to see the option? Don't want to do that unless I a...
Feedback and phone and chat
Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...
Ebay sues Amazon over 'orchestrated campaign to poach sellers'
Online marketplace eBay has filed a US lawsuit against Amazon, claiming the retail giant used its internal messaging system to poach sellers.The lawsuit alleges that Amazon representatives signed up for eBay accounts and sent messages to persuade use...
eBay Auto-Generating Multiple Business Policies
eBay has been auto-creating multiple new business policies (shipping policies and return policies). Items that I have for sale are then being moved automatically into the new shipping policies. Newly created listings are unable to go live because I g...
People making wrong statements
Hi has anyone have a problem with someone saying that they are selling fake items and it is not true. I am.. but what I have is not fake, it is real, and eBay took it down and said I needed to speak to the person or company that said that in order to...
Caution all sellers - Check your service metrics! Confirmed eBay is improperly giving penalties!
A few weeks back we discovered an issue where our estimated shipping dates were very late/had 2-3 days added in addition to the normal shipping and handling times. Long story short, after working with eBay Customer Service, the representative said it...
SERVICE METRICS ANOTHER STRIKE AGAINST SELLERS
New victim of service Metrics SCAM new way for eBay to raise fees? I am a top rated seller for 18YRs with over 4500 100% feedback AND A 5 STAR DASHBOARD and still am to this day ,but have to pay 19% fees on my Sales .Why is eBay not helping small sel...
Buyer trying strong arm me into a partial refund, threatening negative feedback
I have a buyer who is insisting that an item I sold him is "counterfeit".He is demanding a large partial refund which would make the item so cheap its not even worth selling it.Seems he is lying to try to get some $ back, and is threatening negative ...
Accepted Offers, only one showaing as accepted
One buyer sent 5 offers, I accepted 3. One shows as awaiting payment under my orders, the other 2 do not, but they look like this under the offer screen '. Notice they say both I sent a counter offer AND awaiting payment. I didn't send a counter offe...
Resolved! Forced to best offer
I had to relist 20 auctions this morning. Every one had been switched to best offer. I had to manually change each back to how I originally had listed them, without offers. This happens almost every week. How do I make this stop?
Buyers Mistakenly Selecting Local Pickup At Checkout
I've been suddenly having this issue in the past 2 months of so, that has never happened in all my years as an eBay seller. Recently I keep getting buyers selecting local pickup at checkout, but expect shipping. I assume this is due to a change eBay ...
Suggsted promtional percentage getting out of hand....
Anyone else not use the "suggested promotional" percentage and use a lower one? That has also seen a significant drop in sales? If it recommends 12.8% I put 3 or 4%. Every listing has at least 3%. If we do the suggested that's sometimes 16%, that's o...
Customer Give negative Feedback without Listening the Seller
Customer Give negative Feedback without Listening the Seller, how to remove negative feed back,I also message the full refund to the customer but no responce from Buyer side
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