Selling

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Partial Refunds / Seller Metrics

I had a return delivered today for a damaged item, that I sent back. The seller did not refund me for the original shipping, even though they are required to, according to the MBG. I had to open a case with Ebay to get the remainder refunded back to ...

eBay Case/ Appeal Management Started Lacking - Seller/ Merch Support

Hello, friends, I just wanted to share our recent experience with the eBay merchant support team. We sold a product back in mid-July, and the shipment was supposed to be processed via the eBay Global Shipping Program. eBay Shipping Hub is in Illinois...

Resolved! How to see a Buyers feedback ?

Hello- Having a issue where I can't look up someone's feedback history. With the new Format in the message Board, It doesn't show the persons feedback #. Before it showed their feedback # and when I clicked on it, I could look them up. When I go thru...

Resolved! Sending Offers

Hi. Just wanting to know ideas about sending offers to VIEWS or WATCHERS or both.Thank you.

Account Restrictions

now my cbt seller dashboard is all ok but still my account is in restricted mode Why??

Adding My Categories To "Saved Categories" in Ebay's Terapeak Sourcing Insights

Hey All, How I would go about adding my own unique categories to the "Saved Categories" in Ebay's Terapeak Sourcing Insights? A ton of videos I've watched state it can be done, but none mention HOW to do it. Thanks,Tom

Help with my account

I need to contact eBay I’m in United Kingdom but only giving me choice for America & Canada how do I speak to someone over my account

All listings now have an add for ebay motors fit injected into them.... annoying and distracting

Really- cant you find a way to advertise without cluttering up our listings? Once is fine but then after searching for part for a few minutes- this is a huge annoyance. Seller's listings are the wrong place to advertise for ebay!You have a website- u...

Missing items on my product list

When I look at all my items there's items I still have in my possession that aren't listed and I don't understand why I show that I listed them I have a number for them but I can't find them anywhere on my listings where do they go why aren't they li...

Resolved! Item # 256595083007

A buyer who has not bid on this item is being very rude in respect to the shipping charges. I am using the eBay system that allows me to list a weight and size of the package. eBay then computes the shipping according to our zip codes. He has called ...

Insurance Claim - Feed up with eBay

I filed a insurance claim for customer claimed damages. I bought the insurance through eBay (eBay's contracted insurance supplier, NOT the USPS as I was told by one of eBay's ignorant representatives). I cannot find the status of the claim on eBay (I...

A scam by Ebay employees????

Got a message my account would be suspended if I didn't mend my ways. I wasn't sure what was meant, what I'd done wrong, and when I clicked the link that said "act now" it gave me a non functioning page.So, not wanting to be suspended, I looked for a...

keyword spamming

if u r experiencing keyword spamming report the item to ebay. on the item page click on report this item. i have just reported over twenty items violating ebay keyword manipulation. maybe they will be made aware of this problem.

Resolved! "General Fee" Am I crazy, missed something, or has it always been?

Hi.. Was just nitpicking my payments account. I always do that when I screw up and send my money to the bank before I do my shipping.. lolBut the question I have is this. Was "Promoted Listings" always called "General Fee"? I thought it looked differ...

can I sell an opened bottle of supplements

I tried the supplements and they did not work for me. Very popular item . I don't want to throw away an almost full bottle when someone else can use them.