Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Got a Neg Feedback - How would you handle?

First, this buyer bough a CD and then immediately sent a cancel request and then immediately sent me mail asking to not cancel but they had wrong address and to just send the order to address they gave in the mail. I canceled the order and then maile...

Poorly Trained Customer Serice Staff

It's shocking (in a Bad Way) how ineffective and unaware this dept really is on how to understand and take reasonable measures to solve very basic issues. eBay's Customer Service sucks. They are so bad that their job that they have exposed me fraud a...

Now eBay is slowly killing sellers

I've been selling on eBay since 2009. Now eBay is slowly killing sellers by charging more fees. But it doesn't help boost sales for sellers at all. It was as if he didn't need vendors in his system anymore. He is more pleasing to the buyer. The fact ...

Resolved! Negative Feedback for an Item that was Returned and Fully Refunded

I recently sold a set of golf clubs, and the buyer requested a refund because one of the shafts was broken when it was received. The buyer left negative feedback claiming that I attempted to "disguise" a broken club with packaging. The buyer messaged...

Resolved! Is selling bulk DVD lots the way to go? No views on listing.

I'm trying to sell a bulk DVD lot of 46 DVDs but my listing has gotten no views on the two times I have relisted it so far. I typed out each individual DVD and mentioned any imperfections I saw as well as included several pictures of them all. I figu...

30% fees on most items sold?

All of my book item payouts come out as more than 30% in fees. I dont use free shipping or promotions. Here I get payed $2.76 on a $4.50 item. Thats almost 40% in fees. Am I making a mistake somewhere or is this normal.

Buyer didnt return the full item, what to do?

I recently sold a camera and accepted the return however the buyer didnt provide the full item and kept the camera case that was provided. I am not sure if it was by accident or not. The case isn't worth much but it doesn't sit right with me that the...

long time seller and buyer, can't figure out why i'm blocked

Hi, I'm a long time buyer and seller. I've been on ebay forever. There is a seller who i've purchased from over the years. Nothing extraordinary about any of the transactions. I always pay promptly . About 6 months ago , i attempted to bid on an item...

Changes to Buyer Blocks

Heads up to sellers: there have been some changes to how buyer blocks work. On the Buyer Management page, sellers can add buyer IDs to their Blocked Buyer List. There's a setting on that page called "don't allow blocked buyers to contact me." In the ...

Actual Sold Price

is there a way to see what items have actually sold for on eBay app? Because I don’t want over price or under price item I like to see what the actual so price where these items. so price where these items Thank you so much

How are sales for you?

Down slightly from January, holding steady

Not all buyers are trying to scam sellers, some have a legit issue

Contrary to what many sellers post here, regarding buyers looking to scam, there are cases where the buyer is correct. So I sold a cup and saucer not too long ago, and the buyer emailed the same day it was received, to say the saucer had a chip on it...

Listing Issues

We have sold for 20 years, with 16K items sold, and 9000+ feedback. These are, for the most part one of a kind items. We have been unable to function properly for weeks. There are numerous issues and customer service has been no help. When relisting ...

Why can't I open sold listings?

For years when I have listed items to sell, I would go to sold listings of similar items, open them, and see what other successful sellers have done with their listings to make them more attractive to buyers. This method has shown me alternative ways...

Terapeak coming to the Mobile App?

Spring Seller Check In is March 7th. One of the breakout sessions is: "Product Research on Mobile Product Research, previously known as Terapeak has an exciting update! Learn how to best utilize the tool while sourcing." Which seems to be a pretty st...