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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Question: Buyer returned item claiming it was defect

I sold a laptop and had it marked as open box. I described that I had used the laptop for over a year, commuting to school, and such; however, I had it under a protective skin and its been maintained in pristine condition. A buyer purchased item; how...

Resolved! Am I Being Scammed?

Should I confront them now, or should I wait until the buyer starts a return?

Resolved! Sending an Offer

Don't know if this is an eBay system glitch or something else, I am not seeing and missing.Nearly every one of my items for sale are BIN and make offer. I see an item on my send offer page that I want to send an offer to a buyer on. However, when I c...

Resolved! Has anything like this ever happened to you guys?

I sold a brand new sealed copy of this game to a buyer(highly rated seller/buyer as well from Mercari) and he returned it stating the disc was loose inside the sealed game. When I received it back, I relisted it as loose disc inside but sealed game ...

Is there recourse for a bid retraction in violation of rules - suspect manipulation

Item in auction format with no BIN option (my mistake). Similar items seem to sell for $400 - $500.With one hour left in auction leading bid is $330.48 min before end of auction bidder X bids $555 - an unreasonably high bid. Bidder X has a couple of ...

Just Not Worth It

I don't sell too much on Ebay but after this most recent experience w/ a buyer I pulled all my items (well except for a textbook I am selling for a friend). On this listing after fees I made a whopping $8 off the bracelet. I listed a Lia Sophia brace...

Two bids from one bidder each the same amount?

I have an item for auction and received one bid on it for $80. A few days later it showed that there were now two bids but it was still at $80. I looked at the bidders and it shows the same person bid $80 twice. I don't understand why that is even po...

My account has been permanently restricted

Hello, 10 days ago, the sales privileges of my account, where I have been selling for 2 years and providing excellent customer service, were restricted. When I first contacted, I was connected to a supervisor and he told me that he could object after...

How to quickly find and remove gallery plus fee and ad fees

1099-K coming under my name instead of LLC name

Hello everyone!So I just talked with 2 different agents over the phone asking why my 1099K came under my name and my SSN instead of my LLC, since I have a business account. According to both of them ( regular Agent then a Supervisor) they are not sen...

Oscar Night

The Academy Awards starts shortly. I've seen some of these movies, and have submitted Item Not as Described return requests for them.

Ebay

Photos not posting into listing. I removed eBay app then installed it again. Turn off my phone the restarted it eased images then added them again. Lots of time spent working on this one listing.

Ebay Restricted my Account

I am a retired veteran. I am in my mid-70's and decided I would start selling on eBay to make a little more income. I invested in purchasing a truckload of small items and started selling on eBay. For the first 5 months, everything was fine. I have a...

Policy Violation notice but now way of knowing which items are in violation?

I have a notice on my active listing page that says "3 of your listings have policy violations" and it has a link for "learn more". The link just brings you to help articles and there are no other options other than to close the warning, so how does ...

Performance & Sales Report

Does anyone know where I can find the subject report that is pertinent to my sales activity for 2023? I have a copy for my 2022 activity....which Seller Support helped my locate. But now that we no longer have that service (which is partially why I w...