Selling

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Items are sold, but not appeared in any order.

Yesterday 40 of my active items disappeared. In fact, they show up as “sold”, but there is no associated order (neither paid nor awaiting payment).I sent a message to the buyer suggesting that 40 items was too many for a single order and could cause ...

Resolved! how to refund old orders?

I sold multiple quarter rolls and sent a "D" roll instead of an "S" roll. The buyer didn't go thru Ebay to request a refund and I volunteered to refund the sale of the one roll. I cannot find how to refund an old sale...Can someone tell me how to ref...

How do I turn off Auto-Relisting in 2024?

ITTHow do I turn off Auto-Relisting in 2024? I've tried the previous solutions of the old drop down next to "Sell Similar" (Used to be more actions) and there is no "Pricing Options' on my auctions pricing section with a tick to click for auto-relist...

My first time being scammed.....I think?

I went to my mailbox just now, and in it was a Priority Mail Flat Rate Padded Envelope. A return to sender, addressee unknown. The package was obviously opened and retaped shut. Hmmm. I look up the buyers name, and he had bought a pair of jeans. The ...

eBay Does Nothing to Protect Sellers From Malicious Buyers' Feedback

A few days ago, for the second time recently, buyers have left malicious feedback after I immediately refunded their money and sent them a return label as soon as I saw the requests. One of them even refused to return the item, but left negative feed...

Seller location

Even though I have my address set in Slovenia, where I am from, buyers see me as a seller from the United States. How did this happen and where to correct it?

Resolved! Multi User Account functionality, eBay Seller Protection

tyler@ebay The scenario. I want to hire someone to do listings (not a VA from some international location but an actual employee) Not a relative, not some billy bob from down the street, but an actual person being paid to create listings.They have th...

Local pickup

I have an item listed Which someone locally asked to buy but they want to pick it. Is that possible since I would not print a label with a track number..Is this possible

Another search non-improvement

Notice that last night. What once was this: Is now this: Apparently the search mismanagement team - Laverne and Curly - decided that removing the ability to presort by categories was an improvement.

bleep bots destruction of listings

I tried to list a vintage fishing pole. THE IMBECILES AT EBAY, think somehow its a drug. Clearly listed fishing **bleep** pole. Ebay hates all of us sellers. The company not only run and controlled by the ccp the show you everyday just how pathetic t...

Item did not pass Authentication

I sent out an item for authentication and apparently it has failed with the reason being “unable to to confirm authenticity”. I looked at the dpd tracking and looks like the item did not even arrive at the authenticators address but yet it’s already ...

Question about selling currently unlisted items

I have a buyer interested in multiple similar items who would like to buy all of them. I also have my inventory but unlisted on eBay more similar items. Under eBay rules am I allowed to message them and let them know of my additional inventory, but m...

Resolved! Buyer claims they did not receive item and want refund (after leaving positive feedback!)

USPS tracking claims package left at front door. Buyer left me positive feedback that same day. Later that day, they claimed they were outside waiting for package and the truck never showed up. They filed for a refund that same day. I've reuploaded t...

Resolved! Non paying time limit now 30 days?

I have a buyer who is being totally non communicative after a buy it now sale, so did a search, and it said I could set my account to cancel non paid items after 4 days from the sale date. Yet when I go to the page linked, in the drop down box, there...

Resolved! Restrictions

it’s crazy how customer support can’t help at all with account restrictions after completing everything asked of me and submitting all documents I wait 72 hours to then get told sorry I have to wait another 72 hours because they didn’t respond in the...