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Forum Posts

Resolved! eBay Changing White Backgrounds in Search! MAKING THEM GRAY!

eBay has a new "feature" whereby they change a pure white background to gray in the search (ON PC). I have always worked hard to ensure my backgrounds were pure white so they would seamlessly blend in with a websites white background. This would give...

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User avatar by Thrill-Seeker
  • 8192 Views
  • 51 replies
  • 4 helpful

Buyer taxes

Ok dumb question but I've looked around ebay and can't seem to find an answer so I'm asking here. It used to be that when you sold an item, you saw on the order the price sold for, the amount the buyer paid for the item pus shipping, then under that ...

listing in alphabetical order

For many months now, I have had my listings show up in alphabetical order. Now, all of a sudden, they are all scrambled in random order. Does anybody how to get them back in alphabetical order?

Customer Service Chat Lied on a case multiple times

I had a case open recently where the item didn't arrive as it was arriving late to Miami.The weird thing is the customer opened a dispute for refund as soon as it said arriving late. Regardless I contacted customer support on ebay twice That was from...

Resolved! question on items with expired offers I never knew existed??

so I'm looking through my items and adjusting prices on some just to see if I can move them vs let them sit and I decided to click the "review offers" under the drop down by the edit button...and sure enough some of my items have declined and/or expi...

User avatar by Adventurer
  • 556 Views
  • 5 replies
  • 1 helpful

Return and repeat buyer

Hi! I just had my first return. The buyer must not have read the description and then was disappointed that the item didn’t work (it was sold as untested and for parts only). I’m going to go ahead and give a full return. I’m a new seller and I don’t ...

User avatar by Adventurer
  • 957 Views
  • 8 replies
  • 0 helpful

Why is eBay getting rid of antique categories? Are they trying to lose money?

eBay must not realize how antique collecting works. They have gotten rid of almost every category that helps antique buyers find items. It's impossible to find anything. Example, today I woke up and couldn't search "Clothes" in Vintage Barbie categor...

Resolved! eBay Global Collections is asking me for money

Hello, THIS IS NOT RELATED TO THIS ACCOUNT, I HAD TO SET UP A NEW ACCOUNT BECAUSE EBAY SUSPENDED MY ACCOUNT. I find it incredibly irksome that I cannot speak to a human being at all at eBay and I need to speak to somebody to resolve this ASAP. In Apr...

User avatar by Explorer
  • 3394 Views
  • 12 replies
  • 0 helpful

Ebay still allowing cat killer litter boxes to be sold

Several listings for AMZTOY automatic litter boxes are still up on Ebay. Amazon has removed this product after reports the product strangled peoples cats. Lots of youtube videos of heartbroken owners. Please Ebay take down these listings!

Resolved! Action required: provide company documents

Has any other European seller ran into this issue - A few days ago I received an email from Ebay to check my company name/VAT-number/address. There's an optional upload button on this page to upload the official company registration record which I di...

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