Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Why Have my Sales dropped 14% all of the sudden since start of the year?

I have talked to several Reps and they claim they have been getting this type of call from alot of sellers. I have been with EBAY 8 years. I have been a consistent seller. All of the sudden sales have dropped off 14%. I have been told they have seen ...

asked a question on Ask Community. How do I find the answer when I can't find the question?

This morning I asked about being able to put the photos of the obvers side of coins onnew listings but I can't find that questions or possible replies to it.

Resolved! How about increasing promotion rate to maximum percentage allowed?

If the promotion rate of the ad increases, the chances of it appearing to potential buyers increase, and thus the chances of selling it increase, so why don’t sellers make the promotion rate the maximum rate that can be chosen and raise the price of ...

Help with an item return

Hello I am looking for advice on this issue. I sold a shirt that the buyer claims it had stains and an unpleasant smell. I am not sure if that is true or not but since I have a 100% money back guarantee return policy I agreed to have her return it, p...

For The Love Of God How Do You Add Different Sizes???!!!

I've never seen a platform as big as eBay hide product variation options the way they do. I finally, after 3 hours figured out how to get to where you add the word "size" and the sizes I want to add then it displays "fabric type" & when I try to add ...

Resolved! Vintage cookware, matching pots and pans - sell as as set or individually

I have 3 pieces of vintage Belgian made cookware in a hard to find color. 2 pieces are in very good condition one is nearly perfect. For someone looking for a matching set of pieces this would be ideal but, I'm concerned about shipping size, weight, ...

Resolved! Free Shipping Question

I have some DVDs I want to sell. Some are new and sealed, some are used.I am trying to understand how you can sell a DVD for $1.50 with free shipping and still make money.This dose not seem possible. There must be some secret that I am missing. Looki...

Resolved! Camera other than a smart phone some use for eBay photos

I had a Panasonic Lumix DMCZS19 for years I used to take a eBay photos with, it’s easier for me to create listings on my desktop than it is for me to do them with my smart phone沈 has to do with my age, I’m assuming. If anybody can give me some sugges...

Need advice to help a potential buyer from Switzerland.

I am enrolled in the Ebay International Shipping program and up until now have had no issues with customers from foreign countries purchases. I have a person in Switzerland that wishes to make a purchase and they keep getting the following message: w...

Continued to take away privileges for performance that took place 5 months ago.

I recently received an email stating that I'm about to lose my privileges selling on Ebay and at the minimal, limit my selling listings. Due to my seller performance for the same five items that took place six months ago which I just started selling ...

eBay closed an INR case in my favor, but my 1099 shows that sale as $0?

Has this happened to anyone else? The buyer opened a case because they said they didn’t receive the item. eBay told me it was closed in my favor with no refund to the buyer because the tracking I provided showed it was delivered. When filing taxes to...

Did eBay do away with 'second chance offer' for unpaid auctions?

Welp today I had my first unpaid auction cancellation in a long time (I think it's been at least a year since last one, maybe longer). In a way it wasn't surprising because it was a (0) with an account only days-old at the start of the auction, but i...

Do i get promotion fees back from eBay if my buyer returned the item?

Let's say i got a sale now for a promoted listing then buyer decided to return the item do i get my promotion fees back from eBay after refunding my buyer?

eBay, if you keep acting like this I might just fall in love...

Yeah it's a corny subject line, but is is a kudos-for-eBay post. I'm not a big seller and my eBay experience is mostly smooth and uninteresting. Today I find this in my messages (not sure what I'm allowed to post, so I blurred out the details):Wow, s...

False negative feedback

I sold 2 high end Collectibles (sealed vhs) to a buyer who then wanted to return them after more than a month and after supposedly sending the 2 items to a 3rd party (grading company). They said the grading company couldn't verify them. The pictures ...