Seller News: January 2026
Start the new year with important updates to help your business
Start the new year with important updates to help your business
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I received my item back today-- however the buyer removed the tags that were attached when he received it. The tags were place in the pocket of the jeans-- be were detached. this prevents me from relisting the item as "new with tags" as they were ori...
Dealing with customer service the last 2 months has been hell. Is eBay hurting that bad they have to screw us out of Top Rated Seller status just to keep the extra 10%? Ebay has some crazy shady business practices. They allow you to choose no returns...
HelloThe high BBE percentage on my account was caused by one single order that contained 19 combined items (Order: 22-13516-75962, dated September 3).This was the only cancellation in months, and it was caused by my own listing mistake. I take full r...
So I just noticed last night that I was being charged $0.11 per listing for insertion fees. I have a Premium store with lots of sports cards and lots of other items. I was listing game pieces at the time when I noticed the fees listed at the bottom o...
My cousin passed at the beginning of November. She was a seller and had over 50 items listed on eBay. She had sold some items on and after her date of death. I contacted eBay, as no one else in my family really does business on this site. I told the ...
I have an issue with my account and would like to speak with someone at eBay. Do they have a phone number we can call? I've searched the "Contact Us" but it just sends me round in a circle.Thanks.
I recently sold 2 Listings (Identical items) to the same buyer. All was normal until I started to pack the items. Then I discovered that there was an error in the written description. I do cite in my listings that the photos are considered to be part...
Have you noticed that the initial 'reason' for the return is then changed when you receive the item? Wondering if this is happening to others. I once asked the buyer and they said 'no, I used 'XX' reason' (which was different than the initial reason)...
Today, I noticed (and I can't even tell you where I saw it exactly) in my seller hub that I had received offers on items from potential buyers that I didn't receive messages or emails in reference to those. How am I to know if someone makes an offer ...
I pack, label, and deliver my item to FedEx one day after an order is paid for.
It's like your new sales go well. THEN YOU HIT THE QUICK SAND and it starts to suck you down. Couple missed deliveries because of there policies and suggestions. LOWER YOUR SHIPPING TIME. So I did. I explained I live in a very small town. Maybe 500 p...
I am getting this error again and again while listing. Does anyone have a solution or a contact who can solve this? The error is this''It appears that you haven’t provided the required information to confirm your identity or financial data. Until we ...
Just saw a listing that I had cancelled for an error show up on the MSN news site under the EBAY heading. Seems EBAY is not managing what they show. Thankfully, I hadn't opted to participate in that program.
When I'm selling items, I research the prices others have it set to and often use the "sell one like this" to save me time. However, eBay has decided that MUST mean I totally want to BUY another of the item that I'm literally trying to sell. It's asi...
I asked this back in October and nobody answered, so here we are again: My computer browsers are no longer talking to eBay, so I started using the app. I can’t find how to select listings in bulk to edit them. It doesn’t seem to have a category filte...
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