Selling

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EBAY CUSTOMER SERVICE IS HORRIBLE

Why can't I speak to a human being?????????

Resolved! Sold an item on ebay via GPS 2 days ago, says item needs to be shipped,there is no pending balance

Sold an item on ebay via GPS to Canada on Thursday night, now it is Saturday morning and there is still no pending balance or payment, zero. Ebay charged me promo fees immediately though. Usually when you sell something, payment is pending for a coup...

Selling templates

If I create a selling template on my laptop, will it be available on my tablet also?

Is it possible to appeal seller rating based on a large volume of sales being late one day

I've been selling on eBay for over two years and have worked my way up to being a top rated seller, and have been one for a while now. This year over the Labor Day weekend this year I shipped 17 cards one day late - and while this was 17 cards, it wa...

Resolved! 0 Feedback Buyers Accepting Offers and Not Paying

So I've been seeing this more and more lately. I've been getting quite a few "buyers" (I'm using that term very loosely here) with 0 feedback, watching my items. I send out the offers to anyone in that watchlist, they accept the offer and then I have...

Buyer contacted Customer Support. Awaiting response

Hi,I am dealing with a very bad buyer. I had listed an item as BOX ONLY with clear title and description and put it in an auction with a starting bid of $20. Different people kept bidding higher over the days and the buyer was the highest bidder. Lat...

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Resolved! Recognition for outstanding sellers

Awhile back they had a contest to vote for top sellers. Will they be having another contest of this nature in the future? There is a seller that I would like to nominate for being an exceptional seller. I have purchased hundreds of items from them ov...

New Mexico buyers

Buyer bought some items. When I wanted to send an Invoice, system gave me message that buyer is not allowed because she lives in a country that excluded by me. I ship to all 50 states, buyer lives in New Mexico.Why I got this message and how can I he...

Buyer didn’t return item but received a full refund

I recently had a buyer file a return claim. When the box returned, the item was not in it, but was just bubble wrap and various garbage. I reported it to eBay as part of the return process but the buyer received a full refund. My only option is to no...

Ebay Feedback Policy

I have a buyer who left negative feedback. He called me a moron. He felt the "egg" sinker I sold him was not an "egg" sinker. It is a egg sinker. The mold is an egg sinker. I have been selling this for 10 years plus. I know he is entitled to his opin...

Resolved! Scammer holds up my funds 🙄

Was a first time seller, so I had to wait until item was delivered to get my funds, certainly, I understand this. I used the eBay tracking label as a customer service rep said using that, as soon as the item was delivered, my funds would be released ...

How to combine shipping on international orders?

This is about the second time in a two-month span where I’ve had an international buyer order a few of my records. They both ask for the same thing: “Could you please bundle my order?” When I got to send an invoice for them it says, “You cannot send ...

Seller Beware of Buying & Return Scam!

I sold a phone to a buyer in Florida in perfect condition (Pixel 8). About a week later the buyer states that the phone has an issue and wants to return it. I emailed the buyer and ask what wrong with the phone? Again the phone was used by me off and...

Researching a new brand

I have an item I purchased that is an amazing quality item but can’t find anything about it on Google. Asking where else can I look to find more information on the brend. The brand is Prete and Bruno . There was an article about fashion week in Paris...

Promotional Listing, what a scam...

So I'm a small time seller (~12-15k per year estimated) between eBay and Etsy. Since I started I always(or typically) did promoted listings because I thought it would help my sales. Tested various different % and never really saw a huge boost. I alwa...