Selling

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cancel a sale listing error

Listed an item as new, was described in the details about item correctly as used. Need to cancel order.

I do not understand why none of my 19 active listings are "qualified" to send offers to people who are listed as "watchers". I have reviewed the pages that try to explain this, and I believe that many of my listings DO QUALIFY. I chatted with some cu...

"Hiding" a listing

Hey there all! Is there a way to hide some item listings to "rotate inventory"? I'd rather not have to end the listing because of limited inventory to keep my store going while I am traveling. Haven't seen any info on this and chat isn't comprehendin...

Resolved! Change in new format

Before Ebay changed the format on my Seller Hub Overview page there was a link on the left side to show which auction items had met reserve and had a bid or bids on them. I can no longer find this. Am I just not seeing it? Has it been moved? Or has i...

responding to request for additional information on listed item

New to ebay-had a request for additional information on listed item, no contact or payment information is being shared. When I respond to the question, I keep getting: " appears your message contains contact or payment information which is not allowe...

Funds on Hold

I am new to eBay selling. I recently shipped 4 items in 1 box and the Funds are on Hold for 3 items as they only registered the first label I printed. Was I supposed to print 4 labels and mail 4 boxes? Will I ever get the money the buyer paid? They h...

Auction Wizard TIME OUT Issues

If you are a Seller and use AUCTION WIZARD for Listings ... Are you experiencing any TIME OUT problems loading lots to Ebay over the last week or so?

Other sellers copying pictures from my listing and using them as their own

So, I take pride in the pictures I create to list my items. I make sure to get the right lighting and angle so the potential buyer can accurately see the condition of the item. However, lately, I have competitors who are copying my pictures using scr...

What are some safeguards for buyers on high value item returns?

Buyer waited for the item to arrive then requested a refund due to debt. The item was an auction and sold for over 4000.00. My question is what prevents the buyer from returning an empty package or package with diffrent sports cards and me being out ...

is it allowed to offer (for sale) a consultation on Ebay?

I (in real life) do consults on many different subjects, would it be allowed for me to offer a consult as an ebay listing? I can't seem to find the proper answer anywhere and I for sure dont want to violate anything.

Resolved! Option for seller feedback follow up

Is there an option for the seller to leave a follow up? In other words, the buyer leaves feedback, the seller leaves a reply, and the buyer leaves a follow up. Is there is an option for the seller to leave a follow up too? Also, how does it work when...