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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Listing in Order/Sequence

Greetings everyone! I like like to have my listing in a particular order, like primitives together, segued into ceramic, ceramic into pitchers and so on. I expect that when I post a listing, it should fall into the last of the list of items up for sa...

Possible to remove tax from invoice?

Hi, brand new seller, in fact I just accepted on offer on my first sale. Haven’t realized that the offer requested no tax. I’m fine with eating the tax but can’t figure out how to remove it from the invoice. Anyone offer any helps? Thankfully the sel...

Attention all sellers

What do you think if you sell an item, and are told to ship the item, but the buyer disputes her payment after you shipped the item and sent an email with the tracking number. Now you’re out of the money After you were told to ship it and you shipped...

ebay has grant the buyer full refund without return the product back to me

please see the screenshot it is about 298.95 pound product

What does it look like ...

... from the buyer's side if they've been placed on a seller's Banned list? Do they just not see the BIN button?Or do they not see the listing at all?

Creating an invoice- pre-sale

I have a buyer that wants to buy 7 separate listings, combined. I have given him a price for the combined shipping cost. He now wants me to issue him a bill of sale with the agreed upon shipping. How do I do that?

Is it possible for Ebay to connect accounts because they are using a Hotspot ?

If I enable my hotspot, and a person logs into their Ebay on their phone (or is already logged in) while connected to my hotspot, is it possible for Ebay to know the connection is through my phone, and therefore link our accounts in some way? I'm not...

Listing titles change after listing.

In the last month I have had several (5) where the title changed after I listed. eBay or their system change the title to the Prior listing . This is causing confusion to my customers and me extra work. example:I made a listing titled "Tommy Bahama P...

What are precautions need to be taken with respect to identify correct buyers and payment

Hi allI have just started selling on Ebay and I get good response I have below question with respect to buyers validation and payment for the product we sell on ebay 1: how to identify fake buyers is there any tool from ebay to track verification of ...

Sent wrong item and buyer won't respond to my messages

I accidentally sent the wrong Vera Bradley item to a buyer (a more valuable item in the same pattern). I've sent 2 messages asking buyer about my error and they're not responding. Do I have any recourse to either get the item back or charge her $20 m...

It's back.. Recommended dimensions and weights.. and it's terrible.

When did they turn this back on. Every dimension assumes you are selling something new out of the box with original packaging. Requires more clicks and awareness to get your shipping dimensions correct without overpaying. Mind you that USPS will refu...

Resolved! Payment on hold

I have just sold an item to a buyer who ‘collected in person’ but eBay have told me that they won’t release the purchase price until delivery has been confirmed. I asked the buyer for his collection code but when I entered this I got a response sayin...

When can I expect a payout on held funds?

Hi, I am a new seller on eBay, and I wasn't aware of the tedious measures it takes in order to sell and be paid, effectively. I don't want to waste your time complaining about my experience with customer service or my buyer, so I will just tell you t...

Account Hacked on Ebay

Hi I want to Make a point about how ebay does not help you if someone stills your information and uses it to sell items on your account. I stop using my ebay account in 2019. Recently I got a 1099-K form saying I have to pay taxes on a lot of money b...

Uploaded tracking number, not registering

I uploaded a tracking number today for an item I shipped earlier this afternoon, when I look at my sold page it says that item needs to be shipped within 24 hours, and then I put the same tracking number in and it say it has been uploaded to a differ...