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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! ebay lost the link my facebook page, and I cannot relink it

I have been using social announcements about 2 months with instagram, facebook and pinterest. Today, I saw the facebook page was no longer linked and I could not re-link it. Customer support tried to help, but I have to wait until Monday (or later) f...

User avatar by Adventurer
  • 741 Views
  • 10 replies
  • 4 helpful

Mobile App - Condition Description?

I recently received correspondence from a buyer stating that they did not see the specific condition issues for an item in the "Condition Description". I remember this happening before with another buyer. After determining that the buyer was using th...

Facebook has a group called "eBay Scammers, Refunders, Block these Buyers, Thief, Be Careful!

Why is a group site called "eBay Scammers, Refunders, Block these Buyers, Thief, Be Careful!" allowed to be on Facebook posting usernames and feedback and telling their members to avoid these people on eBay? We all can have bad experiences on eBay bu...

User avatar by Adventurer
  • 692 Views
  • 22 replies
  • 1 helpful

Can you correct late shipment errors?

Before when I used auction style listings, I would hold bidder's winnings until they were done. I also have held winnings until they wanted them shipped at a future date. Can I remove these late shipments? If so, how?Thank you in advance for your hel...

Do buyers prefer a low priced item with Shipping fees OR a higher purchase price with Free Shipping?

I can't seem to figure out which way is best to list my items. Personally as a buyer, I don't have a preference and usually go for whichever is cheaper when combining Price+Shipping, regardless of if shipping is free or not. So I need an outside opin...

User avatar by Adventurer
  • 2869 Views
  • 29 replies
  • 0 helpful

My new listed or relisted items not showing up.

For the last week when I relist or list a new item they do not show up on new listed items in the auction at the top of the page they are just buried in the auctions. I have a Iphone 10 and a pc. Does not work on any of them. I need my items to come ...

User avatar by Adventurer
  • 2588 Views
  • 7 replies
  • 4 helpful

International Shipping Mix-Up

I had two packages to be shipped through eBay International on the same day, unfortunately I mixed up the labels and one customer received his package with the other buyers item, the other buyer has not gotten their package yet. Is there any way to f...

User avatar by Adventurer
  • 88 Views
  • 3 replies
  • 0 helpful

Store Subscription Ended, But Items Still Showing Markdown

I had a Starter Store subscription that was month to month. I didn't find it worth it for my very small store so I ended the subscription. My last promotion of 10% off is still applied to my items. I can't stop the promotion because I can no longer a...

Resolved! Buyer specified wrong vehicle

A buyer bought a motorcycle part and selected a vehicle that I had not specified in the fit list 1 - I'm assuming that's because they can return it for any reason, that right? 2 - The buyer stated the return reason was "doesn't fit"... DUH you bought...

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