Selling

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When "Seller Protection" is really no protection

We had a transaction on June 23rd for marine tower speakers in the amount of $2149.99. (Item 125728810583) Shipped on June 23rd via FedEx with a direct signature required. It was delivered on June 27 at 12:37 pm and signed for by the same buyer's nam...

Resolved! Is this suspicious？

Hi folks, I just received a message from a buyer regarding a "Blizzard Bay Elf Ugly Christmas Sweater". He said: "Hi, if I order today, will you be able to ship by end of day Friday to Boston, Massachusetts? I’m happy to pay the surcharge for expedit...

What the heck is Auto-Pay

I've been having problems where some buyer have something called Autopay. It says they want more time to shop but may check out early ? When did they come up with this ? Buyers now have 7 days to pay, are you freaking kidding me ? I'm sick of chasing...

Hope I do not have many days like this

10 Item not received cased refunded2 it took to long to get here returns refunded1 Insufficient address return refunded

Item Returned for refund-- but tags were removed!!

I received my item back today-- however the buyer removed the tags that were attached when he received it. The tags were place in the pocket of the jeans-- be were detached. this prevents me from relisting the item as "new with tags" as they were ori...

eBay could careless about its sellers

Dealing with customer service the last 2 months has been hell. Is eBay hurting that bad they have to screw us out of Top Rated Seller status just to keep the extra 10%? Ebay has some crazy shady business practices. They allow you to choose no returns...

Restriction Caused by Single Bulk Order

HelloThe high BBE percentage on my account was caused by one single order that contained 19 combined items (Order: 22-13516-75962, dated September 3).This was the only cancellation in months, and it was caused by my own listing mistake. I take full r...

The gap between Premium and Anchor stores is ridiculous!

So I just noticed last night that I was being charged $0.11 per listing for insertion fees. I have a Premium store with lots of sports cards and lots of other items. I was listing game pieces at the time when I noticed the fees listed at the bottom o...

Death of a Member?

My cousin passed at the beginning of November. She was a seller and had over 50 items listed on eBay. She had sold some items on and after her date of death. I contacted eBay, as no one else in my family really does business on this site. I told the ...

Is it Possible To Call eBay?

I have an issue with my account and would like to speak with someone at eBay. Do they have a phone number we can call? I've searched the "Contact Us" but it just sends me round in a circle.Thanks.

Error in Listing

I recently sold 2 Listings (Identical items) to the same buyer. All was normal until I started to pack the items. Then I discovered that there was an error in the written description. I do cite in my listings that the photos are considered to be part...

Sellers getting a return

Have you noticed that the initial 'reason' for the return is then changed when you receive the item? Wondering if this is happening to others. I once asked the buyer and they said 'no, I used 'XX' reason' (which was different than the initial reason)...

Offers I received, but wasn't aware.

Today, I noticed (and I can't even tell you where I saw it exactly) in my seller hub that I had received offers on items from potential buyers that I didn't receive messages or emails in reference to those. How am I to know if someone makes an offer ...

How do I improve my "Tracking Uploaded on time and validated" percentage?

I pack, label, and deliver my item to FedEx one day after an order is paid for.

Resolved! Sales here on FEEBAY.

It's like your new sales go well. THEN YOU HIT THE QUICK SAND and it starts to suck you down. Couple missed deliveries because of there policies and suggestions. LOWER YOUR SHIPPING TIME. So I did. I explained I live in a very small town. Maybe 500 p...