Selling

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Unfair feedback — buyer lied about communication

Hello, eBay Community Team, I’m asking for help with a feedback appeal. The buyer left a negative feedback saying I didn’t respond, which is false. I was in full contact and even offered a partial refund. My listing clearly said: “Powers on; playback...

Listing Page

I am so frustrated. Ebay continues to send signals I should quit. The new listing page is very frustrating and takes a number of additional steps as the old one. It seems IT people need to justify their jobs by continuously seeking to change things.

Resolved! Buyer return issue

Hello. I sold an item that required two boxes for shipping. I bought two usps labels. The buyer claims only one box delivered. USPS shows both boxes were delivered. The buyer started a concern with eBay. eBay closed the case based on the usps informa...

Here's a new one...to me anyway

Buyer opened an INR case. Item was returned to me. I handle these differently on a case by case basis.Tried as nicely as I could and offered to re-list the item, for shipping cost only, UPS or FedEx instead of USPS.Buyer got snotty.So, in this case, ...

Variant

So, I started a listing and used the variant "number". I typed in over 200 different ones and then got an error saying "number is not allowed as a variant specific". Any way to fix this without typing them all in again? Thanks for any help

I just realized automated offers were turned on on my account. I didn't do it.

I was looking at items that were eligible to send offers on. I followed the prompts to see all offers on a page I had never seen before. I was like WHAT IS THIS? A ton of my items had AUTOMATED OFFERS turned on. I did not know how that happened or wh...

Florida State eFile and Pay System Change December 1st

Heads up / Reminder to any Florida companies out there. You might want to download all of your records before Florida State updates! What's New?Announcement: New eFile and Pay System Coming December 1, 2025Beginning on December 1, 2025, the Departmen...

Address changed

I've updated my address in all 5 places in account preferences and on drafts and current items the address has not changed. I've deleted my old address and it still the ship from City is incorrect. I have over 500+ items and changing them manually is...

Resolved! Technical issues - update? Or is something wrong

This is what I see right now on my seller hub. Also noticed yesterday that selling tool keeps going back and forth between a new look and old one. devon@ebay help!

Screenshot 2025-10-22 at 08-02-09 Overview - eBay Seller Hub.png

eBay is far to abusive to sellers

I've been on eBay for over 20 years. I'm finding that eBay has become quite abusive and hostile to it's sellers. Given the fact that 100% of eBay's income is derived from sellers, we are treated like the third wheel between the buyer, seller, and eBa...

Keep getting 'Looks like something is missing. Please fix any issues and try again. Item specifics'

I keep getting this error message when trying to publish my listing for an iPad Air 2. I've spent far too much time to mess around with the listing thinking that the photographs were corrupt or I've left something out, but there's nothing. It does no...

I screwed up and paid for shipping on an order. I didn't realize it was incorporated in selling cost

I feel so stupid I haven't sold on here in a long time and now I see Ebay handles the shipping cost and you just print a label. I sadly paid for the shipping out of my own pocket. Is there a way to reach a person at Ebay and request reimbursement? I ...

💻 Tomorrow’s RVA Listing Day + Winter Seller Check-In Sneak Peek 🎁

Hey Sellers! Just popping in with a reminder that tomorrow (Wednesday, Oct 22) is our next RVA Seller Circle Listing Day — a relaxed 4-hour coworking session where sellers from anywhere can hop in, list, organize, or just hang out quietly and get thi...

refunded a buyer for a lost item then it showed up the next day

Sold this buyer a Wii Remote and there is bad weather over there on the East Coast and it's going to South Carolina and I'm in Arizona so anyway we figured it got lost it was one more day before the post office said that I could file the lost mail an...

Can you stop a eBay refund due to scam?

So for context I mostly sell trading cards. I sold a sealed box for $1400 a few weeks back and after a while the buyer reached out to me saying they changed their mind and wanted to return the box for a refund. I agreed to it and I just received the ...