Selling

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What if a buyer doesn't respond to a refund offer?

I sold an item recently, but the buyer filed an INAD. This was a scam attempt but that's not important here, I'm just gonna cut my losses if need be.Simply, I opted to refund, but the buyer has not responded to any of my messages. What will happen if...

Lost package - and very disappointed buyer...

One of my packages got lost by USPS... I don't know what's happening to it, if it's really stuck where it says it is, or if it's blindly moving through the post. No tracking updates since May 22 when it was dropped off. It sucks to have to refund on ...

Adding a California Seller's Permit (resale number) Your experience?

Should I just add my sellers permit to a 2nd account to buy items for resale? I don't buy a lot for resale but it's enough that I'd like to add my permit. I have a few concerns about adding a permit to my eBay selling account. If I add my sellers per...

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

Seller listing expired health/beauty/sunscreen items as New because they are sealed - eBay says OK?!

I am very disappointed in eBay. I bought a listing of Avon Bug Guard Sunscreen and it arrived expired in 2007! It was listed as new.After I received it and saw it was expired, I looked further into the sellers other listings. They are listing items t...

I accidentally cancelled a listing

I'm an idiot. I accidentally (don't ask) cancelled my listing as i was looking at the process and it took fewer clicks than I expected. It's too late in the day to contact eBay, but i have sent a grovelling apology to the highest bidder - What can I ...

account restriction

It requested authentication for my account and restricted my accountI sent the necessary documents and received a confirmation message.but the restriction still continues

Coupons are Getting Me Blacklisted

At first, I was selling tobacco coupons; any number of them, no limits. Then Ebay started refusing to allow me to list tobacco coupons, referencing a non-existent tobacco coupon rule: We can't sell tobacco coupons. I had to start listing coupons with...

Resolved! Scam

Hello! Just a quick question for some guidance. Fell into a selling scam: Buyer bought itemI shipped itAddress was vacant. How do I, efficiently, take care of this.

Ebay, why did you choose to give customers the shipping discount instead of the vendors?

eBay made the decision to provide customers with the shipping discount to enhance the buying experience, increase customer satisfaction, and drive more sales, ultimately benefiting the entire marketplace.

Why are my health and beauty listings being blocked with LVMH_Beauty_Perfumes_Block ?

I now have two different products listed for which I cannot update the quantity. Every time I try I get this message:Malheureusement, vous ne pourrez pas poursuivre votre annonce. En raison de restrictions Légales, certaines marques de parfums et cos...

What types of unsold items are relisted for free

Which types of unsold items can be relisted for free and which unsold types of items have fees on them once they are relisted? I’ve found that some unsold items like yugioh cards are written at the bottom as free to list. Other items like unsold book...

Can you leave buyer feedback on a cancelled sale?

After accepting a best offer for an item the buyer contacted me and asked if I would cancel the order. I said sure, no problem and canceled it for them. Just now I see that this buyer was kind enough to leave me positive feedback. Event though buyer ...

Product Videos being removed or not approved

I purchased a turn table to create product videos to post with my listings. Last week, I uploaded 5 videos - the upload process was easy, and the videos were all successfully uploaded. This morning, I uploaded another video, and the video got rejecte...

There's something happening here

Last month ( May ) sales were up 25%.............So far this month ( June ), sales are down 90%..........There's something happening here..........What it is ain't exactly clear..............With apologies to Stephen Stills.