Selling
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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Why Not Ship to APOs ?

I recently sold an item to some guy with an APO address. When I went to print up the mailing label a customs thing popped up with the item info on it. I verified the info was correct and it's on it's way. Now, while browsing some ads I've noticed tha...

User avatar by Thrill-Seeker
  • 1812 Views
  • 35 replies
  • 0 helpful

Changing Principal Officer on nonprofit or business account

Does anyone have recent information about how to change the principal officer's name on a nonprofit or business account? Ebay is telling us we can no longer do this. They are telling us they have changed their policy. Unfortunately the principal offi...

Bad link

Got the store renewal notice email.......with the following Your Basic Store yearly subscription will be renewed on Apr 1, 2024.The yearly subscription fee for your Basic Store can be found online. Your new subscription and the length of the term of ...

User avatar by Superstar
  • 319 Views
  • 11 replies
  • 3 helpful

I have about 750 listings and now I go to my store and it shows 3 listings...anybody else having..

I have about 750 listings and now I go to my store and it shows 3 listings...anybody else having.. this issue? If I go to my seller hub, all is good but not my store. If I search for my items on ebay, they are non-existent except for the three in the...

Markdown Manager NOT working!!!!!!

I've been trying for weeks to run a markdown sale. But every time I try and launch a new sale or even copy a previous sale, I get a message that says "We ran into a problem but we're working on it. Please try later." No matter what I do, it keeps giv...

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Sales

I dont know about everyone else but my sales have come to a screeching halt. Not selling anything and I now have 500 listings. So discouraging.

User avatar by Adventurer
  • 548 Views
  • 15 replies
  • 2 helpful

Resolved! Buyer sends me return request, but claims only the packaging was damaged, not the contents.

I recently sold a statue collectible valued at $700 with a $200 shipping cost. After receiving the package, the buyer sent me a return request under the reason 'arrived damaged'. But then proceeded to say that only the boxes and foam packaging was da...

Buyer claimed item was not received...I responded immediately...how long do they have to respond?

Buyer bought an item from me.I shipped and provided tracking.Tracking shows that the item was received in mailbox.A month later the buyer claims the item was not received.I responded IMMEDIATELY with the tracking number once again in case they missed...

Handling Sales for An Estate

We are having trouble selling up my girlfriends fathers eBay account as an estate account to sell estate items. eBay is rejecting the EIN because the estate is not a recognized business. Would we be able to use her personal SSN to move the items with...

Charges for outstanding shipping label costs

Can someone help me? A friend sent me a page she found in her ebay account somewhere. She doesn't know how she got there. It was a list with auction ID#s then Details and under details it said Charges for outstanding shipping label costs. I don't und...

User avatar by Adventurer
  • 602 Views
  • 5 replies
  • 0 helpful

The cost of doing business n Ebay

i just shake my head. Sold this item a few minutes ago. What your buyer paidItem subtotal$100.00Shipping$0.00Sales tax*$7.75Order total**$107.75What you earned Order total$107.75eBay collected from buyerSales tax-$7.75Selling costsTransaction fees-$1...

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