Selling

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Nothings works in my Seller Hub listings

Thanks Ebay, you suck

Why does eBay allow malicious, ridiculous feedback, including lies harming eBay accounting system?

A buyer bought one pack of plant seeds from me. He paid a total of $9.99 including shipping. His order was cancelled, and he received a full refund. The buyer never contacted me. Weeks later, a totally unexpected NEGATIVE feedback was received from t...

Resolved! buyer opened a case for a shipment that did not arrive.

Hello, a buyer opened a case for a shipment that did not arrive. The shipment tracking number shows that the shipment was delivered to the buyer's country, Italy. Also, the shipment was sent for delivery. As in the picture. The buyer chose the econom...

Resolved! Am from CANADA EH... E-Bay is confused...

Hello, my name is Simon, Am new to E-Bay, here is my weird issue: I create a brand new DRAFT of a listing. I tell it am selling LEGO. (Its what I mostly do so far) I tell it NOT to MATCH anything, I want an open template. It creates an empty DRAFT li...

Does the Algo hide items for not selling?

If so, how long is too long without a sale for the algo to bury something? A week? A Month? I've noticed a weird trend. I have over 4k listings. But a seemingly random item will all of the sudden become very popular, even selling multiples of the sam...

Feedback removal

On another ID sold a toy to a person who writes in spanish and used a freight forwarder and left a photo and four word negative that translates to 'damaged lying American dog'. Photo shows item. Checking their FB left and in 22 months of 'ebaying' th...

Dealing with copycat listings

A few months back I started putting my store name in the custom details as a watermark to see how many people were copying my listings... It turns out, quite a lot. They all come up if I enter my store name as a search term. I've decided to tweak it ...

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Negitive feedback after cancelled sale

Not long ago I sold a pocket knife on the site. After the sale I waited a few days then sent an invoice. The buyer responded and promised to pay the following Wednesday. Wednesday came and went without payment. So over the next week I sent a couple m...

Resolved! Handling time being ignored?

Yesterday 7 of our orders showed up with the handling time being completely ignored and even though 1 day handling time, came up as 0. Today it looks like it's worse and 40 of our orders are having the issue. All of these below orders are items with ...

Feedback and Concerns Regarding eBay's Automated Offers Feature

Hello eBay Community,I wanted to start a discussion about eBay's recent push encouraging users to enable the automated offers feature on their listings. While the concept is innovative and can potentially benefit both sellers and buyers, there are so...

questions on ebay store I just opened up..

Do all the listings automatically go to the ebay store so im not charged for the ones i have listed?

Resolved! Possible Buyer Scam...What Do You Think?

This morning I got a notification from eBay that someone purchased and paid for a Buy It Now item I had for sale ($5.99 purchase price). The first-time buyer had a Florida address, so I thought I was shipping locally (Florida to Florida). Before ship...

RTS twice due to non collection

Wondering if anyone has encountered this before and can offer some guidance. I sold an item, shipped it, but the buyer never collected the item at their post office so it got returned to me. So I contacted them and offered a refund or repost at their...

New Seller Tips and Advice?

Hello everybody!I'm 5 days new to the sellers community on eBay. I've been thinking about doing this off and on for the better part of 2 years, and this past Wednesday, 9/11, I decided to launch my store! It's been 5 days and I still haven't made a s...

Buyer Complaint about paying a fee for picking item up at post office

Hi All,I recently sold a football helmet for $300, purchased a USPS Ground Advantage shipping label for $5 and the maximum weight for the package was 70lbs. I was notified that the item arrived at the buyer’s post office. I received a message from th...