Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Order related

Hello everyone.Nowadays orders have stopped coming on eBay, I have tried a lot from my side but no orders are coming. I don't understand what to do so please help me

Resolved! Second Chance Offers

My buyer has not paid so I have cancelled and want to make a second chance offer. I have checked all the instructions but can’t find the listing to try to find the make second chance offer button. The bot didn’t work. Can anybody out there help me?

account restrictions

hi siri would like to know about me account restrictions..as i have a selling question, I want to post a listing as a buyers wants to buy....what should i do now? kindly remove restrictions from my account so i may be able to list and sell my items. ...

Insidious eBay Pop-up causing people to think their credit card was stolen.

This is the 3rd time I make a post about this issue. After buyers checkout and pay for an item there is an insidious pop-up which eBay has implemented (see photo attachment). We have had atleast 3 instance of buyers thinking their credit card was com...

False snad to get free shipping both ways

Once a dishonest buyer files a snad to score free shipping both ways, is there any way to prove to eBay it WAS exactly as described, and they should credit you for the return shipping label? Once I requested returning an item on Poshmark, and I had t...

Why do potential buyers/bidders think sellers care about their circumstances?

So I understand a buyer telling me he can't pay for a few days, or what have you. I'm not concerned for the reason, just want to know when payment will happen. Buyers explain the reasons so that we understand, that makes sense. But what I don't get.....

Resolved! Got my first photo in feedback

I saw a thread where someone got a photo, but I couldn't discern if it was the same thing that was shipped or not (the photo kinda looked a bit random). I got one today, buyer took a picture of what I shipped to indicate it matched what was in the li...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Resolved! Buyer gave negative feedback plus wants to return item!

Hi all! I really just need to vent! I listed a vintage item, that had some defects that I described in the description and showed in the pictures. I took a chance on listing them because well they were repaired and not in the condition I typically se...

My eBay account has disappeard

It comes up zeroes. How do I contact ebay

Resolved! Can no longer promote listings or start campaign.

Out of nowhere (overnight), I lost the ability to promote any listings on ebay. Never had an issue, have 100% feedback and will be ranked as top seller on 4/20/24 from what I see (above standard now). I go to list some sports cards today and see I ca...

Significant drop in sales since the latest changes to new EIS program

Is anyone else experiencing a drop in sales since eBay implemented the new International shipping program?It seems like every time eBay makes another change my sales drop. I just finished doing my accounting and at the rate that my sales have been dr...

Resolved! Can someone tell me how "Accept offers" work?

I thought that when a seller (me) accepts the offer, that the buyer was immediately charged and pay for the merchandise.I accepted an offer 2 hours ago. How soon is "immediate" payment?

Account Below Standard because of Fraudulent Returns

Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...