Selling

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Return missing parts

Here is what happened. I sold a microscope for $975. The seller claimed it was damaged in shipping, Ebay issued a return label at my expense. When I got the microscope back a significant part of the stand was missing. The stand has value apart from t...

How do I get buyers to use the shopping cart instead of individual purchases?

Wondering if anyone else has experienced this: Instead of filling a cart with multiple items, eBay buyer pays for each item individually. Not only can I not print and enclose a simple, single invoice/packing slip, eBay is charging me 30¢ per sale, an...

eBay Trading Assistant

Does anyone still do this? I have quite a bit of Waterford Crystal from my in-laws that I would like someone to sell for me. All of it is still in the original packaging. I’m in the Tampa Bay, Florida area.

Received offers turning into sent offers?

This is the second time in a week this has happened so I’m curious if anyone else has had a similar experience. I’ll receive an offer from a buyer, I’ll accept the offer, and then instead of the thing popping up saying “waiting for payment” like norm...

Urgent Request to Address Product Visibility Issues on Our eBay Store

Dear eBay Support Team, I hope this message finds you well. We are writing to bring your attention to an ongoing issue with our eBay selling account, guruom_international, and our store, SPEXION. We have been experiencing frequent and severe fluctuat...

USPS breakage and failure to approve insurance claims

Is anyone else fed-up with the USPS and their deliberate avoidance to pay insurance claims after going through all their hoops? I filed a claim on 9/14 with photos of packing box within a box, Received a letter dated 9/17 denying my claim on 9/24 ask...

The problem with the MCO11 Email

I have reached out to ebay multiple times to get my funds released. No one can help me . I've tried to reply to the email in the app classic view as directed and there is absolutely no way to reply. They want all the tracking numbers of everything i'...

Tracking info is not for my package.

I bought my label through eBay so the tracking number automatically uploaded, I checked and it said that the package was delivered the day before I even got the shipping label (to and from the wrong locations) What do I do? It’s like the tracking inf...

I'm struggling to increase traffic to my store

Hi all, I'm looking for some guidance as I'm struggling. I've been selling for about a year, I sell antique and vintage jewelry. I've done my best to go with the demand (certain brands, amber pieces sell, but silver doesn't unless its special, the ol...

Need help Identifying signature on the bottom of a bowl

Can anyone identify the signature on the bottom of this bowl? I have searched and searched--no luck. Thank you!

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Existing ad how to add photos

Can I add additional photos to an existing ad? How?

variations not available

My setting for Variations is turned on, yet every listing I try to make says "Variations not available for this category". How do I find out which categories this works with. I can't believe I happen to choose an ineligible category every time. What'...

cancel a sale listing error

Listed an item as new, was described in the details about item correctly as used. Need to cancel order.

sending offers

I do not understand why none of my 19 active listings are "qualified" to send offers to people who are listed as "watchers". I have reviewed the pages that try to explain this, and I believe that many of my listings DO QUALIFY. I chatted with some cu...

"Hiding" a listing

Hey there all! Is there a way to hide some item listings to "rotate inventory"? I'd rather not have to end the listing because of limited inventory to keep my store going while I am traveling. Haven't seen any info on this and chat isn't comprehendin...