Selling

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Factually Wrong and Egregiously Unfair Feedback Never Removed - eBay Does Not Protect Sellers

Let's say you caption a photo with"Batteries Not Included".Buyer doesn't read the listing description before purchase,forms whatever fantasy expectation is in her headand then is furiously incensed upon delivery.All she writes, all-caps, is:"DISHONES...

Selling sneakers on Ebay.com. Can I ship the item for authenticity in Canada or USA Ebay facility?

I'm from Canada and I'm thinking of selling a couple of new sneakers under Ebay.com not Ebay.ca. I want to use the authenticity guarantee. I read the terms & conditions that it is my responsibility to ship the item to Ebay facility in USA. Do I ship ...

Resolved! After Sale Service

How important is follow-up communication after a sale, and what does that look like for you?

eBay requesting documentation/invoice

I just want to start by stating I am not looking to get around or dupe the eBay trust and safety system. A few months ago a series of events (a sorb story i do not feel is relevant) lead to me not able to login to my eBay or any account. I have final...

The ever-evolving list of eBay's recommendations for gaining visibility. It's like trying to hit

he ever-evolving list of eBay's recommendations for gaining visibility. It's like trying to hit a moving target!eBay's promises of increased visibility:- Become a Top Rated Seller- Use high-quality pictures- Craft effective titles- Fill out item spec...

Refund

I recently shipped an item. It did not reach the buyer in the normal amount of time. The tracking info seemed to indicate the item was stuck on a truck.The customer requested a refund which I sent. When I checked the tracking again it showed the item...

Resolved! Adding sports pocket schedules as an eBay Standard Envelope eligible item?

Hi all - curious what the process is for requesting that a new category be eligible for eBay standard envelope?I have a bunch of sports pocket schedules for various teams and sports and would like to list them, but eBay Standard Envelope is not an op...

Wrong Delivery Times Specified

On my listings it will say 2-3 Days Delivery for California, where it is I am located, and 4-5 Days Delivery to Florida. Now I did specify a 3-Day Handling Time in the listing. Ebay should have added 3 Days to that delivery estimate. To make matters ...

Just a Reminder: ebay Reports Q3 this Wednesday Oct 30

For those who might be interested, eBay reports its Q3 (July- Sept) 2024 Results this Wednesday. It is also possible that ebay will finally release its Fall Seller Update (assuming there is one this year) on Tuesday or Wednesday. Personally, I do not...

FRAUD

THIS AUCTION, 135274870757 , A SAC ''GOLDEN DOLLAR'' IS AN OBVIOUS FRAUD SINCE SAC. "GOLDEN " DOLLARS HAVE NO GOLD, NEVER HAVE AND NEVER WILL. IT IS STATED TWICE THAT THE CONTENT IN THIS COIN IS GOLD. I WROTE TO EBAY ABOUT THIS AUCTION AND THEY SAY T...

Holiday Sales Season

What are your plans for your store and business for November and December?Me I am listing all of the inventory I purchased in the Summer to give me something to do in the winterTell us your secrets! Here is a special graph, show us yours!Last Decembe...

Resolved! Solution for Reducing the Number Complaints for Items That Buyers Bought and Never Received

In 2023 I have had a number of complaints from buyers about items that I sold and shipped that were NEVER RECEIVED. I have a solution to this issue: 1. Ebay needs to run a report that lists the US ZIP codes where the greatest number of complaints hav...

Ebay punishing this account with double negative feedback.

I sold and item and the buyer immediately paid. When I went to ship the item, the Inventory Slip listed no shipping cost. I did not offer free shipping, and I could not have listed the item without a shipping cost.I contacted the buyer and explained ...

Returning selling after years away... What do I need to do in order to get paid?

I used eBay a lot (to both buy and sell) in the 2000s and 2010s but since awhile before the pandemic I just got busy with other things. Now I'm returning to eBay after years away. I already bought a few things successfully, but now I want to sell som...

Why can't a phone with a cracked screen be sold as 'used' vs. "for parts only or not working"?

Crazy eBay day for me. First I get a guy who purchased an item from me 90 days ago disputing a purchase with credit card bank as "purchase not recognized" when it was delivered 3 days after his order AND he left a positive review. He is a long time s...