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Factually Wrong and Egregiously Unfair Feedback Never Removed - eBay Does Not Protect Sellers

Let's say you caption a photo with"Batteries Not Included".Buyer doesn't read the listing description before purchase,forms whatever fantasy expectation is in her headand then is furiously incensed upon delivery.All she writes, all-caps, is:"DISHONES...

Resolved! After Sale Service

How important is follow-up communication after a sale, and what does that look like for you?

eBay requesting documentation/invoice

I just want to start by stating I am not looking to get around or dupe the eBay trust and safety system. A few months ago a series of events (a sorb story i do not feel is relevant) lead to me not able to login to my eBay or any account. I have final...

The ever-evolving list of eBay's recommendations for gaining visibility. It's like trying to hit

he ever-evolving list of eBay's recommendations for gaining visibility. It's like trying to hit a moving target!eBay's promises of increased visibility:- Become a Top Rated Seller- Use high-quality pictures- Craft effective titles- Fill out item spec...

Refund

I recently shipped an item. It did not reach the buyer in the normal amount of time. The tracking info seemed to indicate the item was stuck on a truck.The customer requested a refund which I sent. When I checked the tracking again it showed the item...

Wrong Delivery Times Specified

On my listings it will say 2-3 Days Delivery for California, where it is I am located, and 4-5 Days Delivery to Florida. Now I did specify a 3-Day Handling Time in the listing. Ebay should have added 3 Days to that delivery estimate. To make matters ...

User avatar by Trailblazer
  • 157 Views
  • 1 replies
  • 0 helpful

FRAUD

THIS AUCTION, 135274870757 , A SAC ''GOLDEN DOLLAR'' IS AN OBVIOUS FRAUD SINCE SAC. "GOLDEN " DOLLARS HAVE NO GOLD, NEVER HAVE AND NEVER WILL. IT IS STATED TWICE THAT THE CONTENT IN THIS COIN IS GOLD. I WROTE TO EBAY ABOUT THIS AUCTION AND THEY SAY T...

Holiday Sales Season

What are your plans for your store and business for November and December?Me I am listing all of the inventory I purchased in the Summer to give me something to do in the winterTell us your secrets! Here is a special graph, show us yours!Last Decembe...

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Resolved! Solution for Reducing the Number Complaints for Items That Buyers Bought and Never Received

In 2023 I have had a number of complaints from buyers about items that I sold and shipped that were NEVER RECEIVED. I have a solution to this issue: 1. Ebay needs to run a report that lists the US ZIP codes where the greatest number of complaints hav...

User avatar by Not applicable
  • 1346 Views
  • 18 replies
  • 0 helpful

Ebay punishing this account with double negative feedback.

I sold and item and the buyer immediately paid. When I went to ship the item, the Inventory Slip listed no shipping cost. I did not offer free shipping, and I could not have listed the item without a shipping cost.I contacted the buyer and explained ...

User avatar by Rising Star
  • 969 Views
  • 11 replies
  • 0 helpful
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