Selling

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I broke an item

While I was packaging an item to ship this morning, the box opened and the item fell out and broke an internal piece of the animatronics which now renders it useless. Do I cancel the order or ask the buyer to ask for a refund? I don’t want to get a n...

accepted orders "lost "

we send numerous offers to people interested in the item. they can counter with an offer. if no shipping, it goes through. with shipping needed it gets lost. several weeks ago i mentioned this problem. we have lost close to a $1000 in sales. the only...

RETURNS are TAXING on the system....

a conversation in a group I'm in (selling online in general...many venues) I had this response and thought I would share it here too:the biggest gap in shopping at crappy mainstream malls and (mass produced) stores in person vs second hand shopping o...

How to Accept message offer from a bidder

How do I accept an offer from an inbox message from a bidder?

13th eBaynniversaries Selling on eBay

October marks our 13th eBaynniversary (eBay, you owe me a royalty for that word—just kidding!). Selling on eBay hasn’t always been smooth sailing; there have been many ups and downs along the way. We’ve learned countless lessons throughout this journ...

Promoted Listings fee added 7 minutes after sale info provided, sellers should be aware of this...

9/12/2023 I know this probably won't be all that surprising to veteran eBay sellers but did you know eBay is tacking on promoted listings fees several minutes after a sale shows otherwise in your eBay Seller Hub including the order details? I always ...

Combined Auction and Buy it Now items after Invoice sent issue

Is anyone having issues with buyers unable to add Buy It Now Items with Auction wins to combine the shipping. Over the last few months I have had numerous buyers contact me saying that there is no option to request an invoice with they try to combine...

Preloved fashion, circular economy....fees?

At the last seller Check In, ebay indicated that it would be pushing "pre-loved fashion" on the site (as they've been doing in the UK for a while now). It sounds like they have had some success in the UK, for a competitor is now taking a tip from eba...

Restricted from selling indefinitely (EU) - how do I get the money from the listing

Hi, there. I recently decided to sell one single item on eBay cause it seemed like the best platform for a wider audience. The item sold, I got paid, I shipped the item, it arrived, no issues. Then I get an email from eBay saying I need to provide th...

Resolved! How are expensive clicks actually different from cheaper clicks for cost-per-click on-site advert

For Priority Smart Advertising (Onsite CPC advertising) what is the actual difference between expensive clicks and cheap clicks? How does eBay determine the value of a particular click?

Resolved! Seller's location is no longer shown on the search result. Is this permanent?

Hi, I have been selling on ebay for long time (like over 10 years). I have noticed about 3 days or so ago, seller's location is no longer showing on the search result. Now I have to click every single listing to see where it is shipped from.Is this j...

How do people sell DVD's for $2.95 with free shipping when my shipping cost is $4.63 ?

What shipping service do they use?

Purse

I recently posted a coach purse on line to sell. eBay took it off saying it was fake. I admit I’m no expert but from what I see it looks real to me. Can someone help thx eBay friends. TG

Resolved! Please Help! EBay relisting old old sold listing???

It happened to me already twice within a month. I sold the same items which I sold while ago. I do not understand how this might happened, and what action should I take to stop this. I do not have automatic relisting turned on in my store. Is there a...

eBay buyer restrictions should be at the control of the stores & not eBay

eBay has yet again cost me money on my auctions this week from restricting buyers who have strikes against them from other seller's pages. I don't need eBay to govern my store, I govern it myself. I spoke to several of the buyers who earlier this wee...