Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Negative feedback from buyer

I've sold on ebay for 14 years and this is my first time receiving negative feedback...I have worked hard for 100%. Recently a returning customer purchased an item, left glowing comments but pushed negative feedback. She has purchased many items in p...

About to get a second negative in less then a year . Will the AI protect me?

First, selling on ebay for 25 years and I had a handful on negatives, maybe three. Got a recent negative from a buyer from France saying my item was fake. It was not. AI denied my request to remove it. Today, an email from buyer saying she is unhappy...

Hi, I send the refund before the shipping back from buyer return.

First time as a seller, I think this is my third return, I just found a scam practice breach, leading to type practice fraud maybe. On one of my last selling, I supposed to hold the buyer refund & check the item before. Maybe I was out of my mind but...

Selling small volume of goods - question on Cost of Goods and what I need to keep track of for taxes

I am a retired individual and am slowly selling items I have around the house to cut down on a lifetime of stuff. I am not sure what I need to keep track of to help offset any earned income. I get that if I were to pick up an item to resell, I should...

NO SALES - PERIOD

This attempt at some sort of PR by eBay is **bleep**. There aren't technical issues, selling issues, product issues.Something is wrong....dead wrong. I'm a $50k - 100k seller and have been since 2015. I usually process 10 - 20 orders a week and often...

Resolved! Terrapeak...

"TERRAPEAK" sounds better and cooler than "PRODUCT RESEARCH"... Prove me wrong! lol

Resolved! Sold a digital code to someone using the GSP

Ive never run into this situation before. I sold a digital code for a video game. This is usually no problem as i mark it shipped and message them. But now ebay has a step in this transaction and i have to send it to them. Should i ask the buyer if t...

Negative feedback

I have been given negative feedback by a seller who didn't wait for me to resolve the issue. They gave me negative feedback mid conversation and opened up a case against me. eBay resolved the case in my favour but also issued the buyer a refund at no...

Winning bidders ghosting or refusing to pay

I have a compact Canon digital camera listed for sale at auction. This is currently the third auction for this same item.The first time, the winning bidder ghosted me, EBay cancelled the sale after 4 days and I relisted the camera. There was only one...

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Seeking volunteers for experiment about item price notifications

EDIT: Volunteers, please make sure your buyer communication preference IS the default setting (check-marked) to receive notifications of price reductions. Thank you @nobody*s_perfect for pointing this out.Given eBay's changes to seller-initiated offe...

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Accepted offer, but buyer wants more tests before paying.

I accepted an offer from a buyer. I've sent him some verifications and test on the item. He makes an offer and I accept it. Now he's saying that he doesn't plan on paying until I do more tests for him. I've made several sales at this point, but this ...

Ebay offering Seller Protection on Late Deliveries due to Covid / Carrier Delays.

New announcement by Ebay that will help many sellers. Your seller performance standards will not be negatively impacted due to carrier delays. As we continue to monitor and evaluate the environment we are in, it’s important for us to remain flexible ...

Bot Attacking eBay Listing Handing out Suspensions

I am a long-time eBay seller with a decent account history facing repeated unfair account restrictions (7-10 days) due to eBay's AI bot incorrectly flagging my listings as inauthentic. Mind you these are generic, unbranded items directly imported fro...

When will eBay stop holding my fund until the confirmation of delivery 2024

Hello eBay Community,I hope everyone is doing well.I have a question regarding the fund holding policy on my eBay account. Despite having sold over 100 items and received more than 30 positive feedbacks, my funds are still being held until delivery i...