Selling

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Returning part of the payment when I realized the item was damaged

I sold an item without realizing it was damaged. I let the buyer know and offered to cancel the order. I also offered it at a discounted price. They still wanted it. It had already been paid for. Is there a way to just send them some money back witho...

"Managed Payments" time lag in making deposits

Anybody else seriously irked with Ebay's new way of handling payments received on sold items? It has taken an average of 5 days from payment for an item until funds are deposited in to my account. Seriously, 5 days. In the meantime, Ebay is profiting...

Resolved! Abuse of feedback and no resolution from eBay staff.

We have had a couple abusive feedbacks left from users, usually all new. They make false claims and state inconsistencies that don't follow general procedures. However, when we ask for help from eBay we get entry level techs with no understanding and...

Resolved! Seller Hub Fixed-The new ADVERTISING Category is now in and working

Congratulations to eBay their new "ADVERTISING" Category in Seller Hub is now in and working and MY SELLER HUB FUNCTIONALLY IS ALSO WORKING. The Category Sort is working and the Sort By is working. I can now select any store category and get a list o...

Are your account contact details up to date? Email? Phone number?

eBay UK apparently recently instituted a sort of mandatory 2-factor authentication verification process. Many users were required to receive an email, text message, or phone call to be able to complete the sign-in process to their eBay accounts. User...

Double standards on ebay

I've been listing several .com domain names on e—bay for several months now and only today I received the following remark from ebay:"Your listing didn't follow our Contact information sharing policy. Sharing direct contact information prior to an eB...

Buyers who message you with a "thank you" but don't leave positive feedback.

This happens once in a while.A buyer messaged me today to thank me for the item and say how happy they are with it ... yet they did not leave me positive feedback.I just replied with a "thank you" for their "thank you" but did not mention or ask for ...

Best practice to adjust price on offer already sent to buyer requesting for lower price

This gets me almost weekly. *Buyer watches item *I send an offer *Buyer sends a message and we settle on lower price From here: You cant adjust the price (offers are out) You cant send an offer (since offer is already sent) Buyer can't counter offer ...

CLOTHING:Expected lower summer sell through rate. How’s yours?

100% sell through would be great! As of 7/12, I’m at about a 1/3 of that. Not pumped, but it’s summer slump. I’ve store stalked a few clothing sellers and it seems pretty typical. Some better, some worse. How’s yours doing? Are you bloating up your s...

Getting Ebay Support w/Order Issues

I am a buyer and a seller on Ebay. I have bought for decades but just recently ventured into selling. Issues come up with selling. Issues I need Ebay as a support and problem solver. These various issues can be infinite but let's say various in natur...

How to see old item descriptions?

I remember when Ebay announced that it would start to allow you to go back up to two years and see your old listings, but I was disappointed that you can only see the item title and price. I have always wanted to be able to go back to old listings an...

Resolved! buyer return

buyer received item that its like new condition he messaged me stating that he tested item but the battery generator lost 30% of power output (lie) cause i just bought it a few weeks ago at that time. he did a not as described return i accepted retur...

eBay is horrible now unless you pay to promote you won’t get sales or views hope someone investigate

eBay has become completely ridiculous. Unless you pay to promote your item. You won’t get any views or sales the last eight items I’ve listed on eBay all of a sudden don’t get a single view unless I promote them to wear before I would still sell them...

To say sales have fallen off a cliff would be an understatement

Boy those high selling numbers during the pandemic are gone gone gone. Just curious though if the huge dropoff I am seeing now is due to the inflation and gas prices or is it due to changes made on the site here. I have noticed my listing impressions...

Stalker Customer ‌

A little background; I sell custom made guitar pickguards. One of the most popular materials we sell is a celluloid tortoiseshell that's absolutely gorgeous. It's a 4 ply plastic material with the top layer being the tortoiseshell color, and it's a p...