Selling

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How do I appeal negative feedback from an irate buyer?

Resolved! Why is selling on eBay so sporadic?

I have periods when I sell 5 or 6 items in one day then dry periods that can last up to 3 weeks, so frustrating. I try hard to make good pictures but still my sales are just not popping. That is so boring not to have any offers, views or traffic on m...

canceled buyers bid

canceled a buyers bid because it was suspicious was charged a fee close to 10 dollars then i got a message from ebay not to sell to the buyer? want my canceled fee back isn't its ebay responsibility to control buyers?

shadow ban on ebay?

Hello eBay community Previously when selling items on eBay I have had heaps of views up to 2000 per listing and many sales on eBay. through it seems as if my latest listings have been shadowbanned by eBay as most had 0 views with one having only 2 vi...

Images Upload Issue

Hi, I was trying to upload images for the listings. However receiving the Error 37 which says "Error - Input data for tag Item.PictureDetails.PictureURL is invalid or missing. Please check API documentation." I have checked the URLs they are working ...

The dumb questions us sellers get...

Posting for entertainment value only, the situation has already been dealt with. I have a sheet of stamps for sale, something like 25 stamps on a sheet. A potential buyer messages me and asks if I'll separate one stamp for him to buy. I replied, "I'm...

Resolved! My ebay account was frozen by judge's order due to a brands intellectual property violation! Help me

Hello friends. I have been selling on eBay for almost 1.5 years. 8 to 12 months ago we listed 1 branded product and this product was never sold during the listing. The brand owner sued us in IL court and by order of the judge our store and payments r...

Returning part of the payment when I realized the item was damaged

I sold an item without realizing it was damaged. I let the buyer know and offered to cancel the order. I also offered it at a discounted price. They still wanted it. It had already been paid for. Is there a way to just send them some money back witho...

"Managed Payments" time lag in making deposits

Anybody else seriously irked with Ebay's new way of handling payments received on sold items? It has taken an average of 5 days from payment for an item until funds are deposited in to my account. Seriously, 5 days. In the meantime, Ebay is profiting...

Resolved! Abuse of feedback and no resolution from eBay staff.

We have had a couple abusive feedbacks left from users, usually all new. They make false claims and state inconsistencies that don't follow general procedures. However, when we ask for help from eBay we get entry level techs with no understanding and...

Resolved! Seller Hub Fixed-The new ADVERTISING Category is now in and working

Congratulations to eBay their new "ADVERTISING" Category in Seller Hub is now in and working and MY SELLER HUB FUNCTIONALLY IS ALSO WORKING. The Category Sort is working and the Sort By is working. I can now select any store category and get a list o...

Are your account contact details up to date? Email? Phone number?

eBay UK apparently recently instituted a sort of mandatory 2-factor authentication verification process. Many users were required to receive an email, text message, or phone call to be able to complete the sign-in process to their eBay accounts. User...

Double standards on ebay

I've been listing several .com domain names on e—bay for several months now and only today I received the following remark from ebay:"Your listing didn't follow our Contact information sharing policy. Sharing direct contact information prior to an eB...

Buyers who message you with a "thank you" but don't leave positive feedback.

This happens once in a while.A buyer messaged me today to thank me for the item and say how happy they are with it ... yet they did not leave me positive feedback.I just replied with a "thank you" for their "thank you" but did not mention or ask for ...

Best practice to adjust price on offer already sent to buyer requesting for lower price

This gets me almost weekly. *Buyer watches item *I send an offer *Buyer sends a message and we settle on lower price From here: You cant adjust the price (offers are out) You cant send an offer (since offer is already sent) Buyer can't counter offer ...