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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Shipping timeline

My listing says that I will ship items 5 days after payment is cleared. I can’t find any documentation clarifying whether or not that means:A) funds are available, orB) eBay has paid out to my bank but not yet cleared, orC) funds have posted to my ba...

Legitimate Email

I've recently sold an item on eBay (it's my first time). An email address has been sending me information about the payment. I just want to confirm that this is a legitimate email: ebay@itempaidfor.com

Resolved! Physical mailing address to send documents to EBAY to close seller account

I've already talked to Indian CS and they claim no such address exists Does anyone know the physical mailing address for ebay to send out physical court documents and a death certificate to to close a selling account ( a different account NOT this on...

please help me

https://www.ebay.com/sh/ovw Hello dear ebay team mates how are you guys i request help from all ebay fellows how to increase selling in my ebay account please help me we request member from ebay team. we look forward to your reply. Why haven't sales ...

Scammers leaving Negs.

Why is eBay allowing scammers to leave negative feedback now. A scammer tried to get a freebie from me and failed so he left a completely untrue negative feedback.I told him when he contacted me about an item to return the alleged damaged item for a ...

Offers

eBay is not letting me accept offers? I accepted nothing? Counter nothing? Is there a glitch?

Resolved! HELP two shipping labels marked not shipped

Accidentally somehow bought 2 shipping labels for an order. Used one to ship the order to buyer, it arrived in their mailbox. But now it says multiple shipments and isn’t marking the order as arrived. How do I fix it?

Are you able to accept offers this evening?

I have been trying to accept a counter offer and I get a big red exclamation mark that says, "There is an issue processing your request." Never had this come up before.

Resolved! Buyer demands a refund

Hi All,I was trying to refund a buyer from April 28th. It's a small amount. Expected delivery was June 7th. I told buyer to open a INR but I guess the time frame expired. Buyer is in Israel and there is a language barrier. I keep telling him to use E...

eBay sales ad restrictions

my similar ad was removed why is this one still there (BOOMER DELUXE 250 CB AMPLIFIER)

Why are shipping costs paid by buyers included in Ebay final value fees??

Ebay calculates their final value fees by including shipping costs paid by the buyer....that does not seem fair. Final value fees should not include shipping costs!

Resolved! VERO???Half my store is VERO I suddenly found out.

So I signed on for a 7 day trial to an ebay analytics site called Zik Analytics. I was just poking around in there and checking my listings and I've already deleted a good 50 percent of my store for VERO. For ex. I had overstock Disney stuff, VERO, a...

Smartwatch not selling

Does anyone know as to why my smartwatch listing is not selling. I have tried doing alot of things: Includ high quality picturesSeoGood DescriptionFair PriceFree DeliveryCorrect category But nothing seems to be working. Ive only received 1 sale withi...

Resolved! Bad Shipping Addresses

Course I run into the problems with the usual non-payers if I give it that route, but I'm reminded today I run into another nasty problem: There's something wrong somewhere with fulfilling the order, usually a nonsense shipping address or the buyer s...