Selling

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Blocked buyer leaves negative feedback from another account, eBay won't remove.

I had a buyer purchase 2 items from me about 6 months ago and they did not pay. I even discounted one item by 10% and combined the shipping. I sent invoices and messaged a few times asking if they still wanted the items. I waited 8 days, giving them ...

Ebay should encourage buyers to read the seller description of items

Too often buyers ask questions that are answered in the description or make a purchase based on a few key words in the title then are disappointed, resulting in returns or bad feedback. Ebay clutters up listings with similar items posted between the ...

Ebay formatting it to ask buyer to leave feedback comment about "item" not "seller"

I have seen references on this forum to having to rate products now when you leave feedback. Today is the first time I have left feedback for buying something. I'm really surprised to see the way eBay has decided to word it. I remember reading on h...

Need a little help.

My brother passed away, and I want to stay open, but due to my brother being a hoarder, I will be spending a lot of time clearing out the house. I might not be able to get the orders out on time. Which is the best "time away" option to notify anyone ...

Another Improvement

So, who's the knucklehead who decided to remove the seller's name from searches?

Listing violates ghost-policy "Buyer may use for illegal activity"

For the past 2 years, my listings keep getting removed for 'Policy Violation.' I've successfully appealed these removals 5+ times. Sept. '23, I had all 73 listings appealed and approved. The email that informed me of approval also included an apology...

Resolved! "FREE Shipping"

Can anyone tell how you setup free shipping with ebay standard envelope that everyone get the same postage. Hope I am saying that correctly. I have been struggling with this. Thanks!

Final Value Fees for a sale in hospital

I was wondering if I am able to request the return of Final Value Fees for a sale that went through while I was in the hospital and a rehab for a sudden, serious illness? This has never happened where I could not complete a sale in the 20 years I hav...

Unable to print shipping label in time

My power has been out due to severe storms. Power was just restored. Ebay shows several orders as late. How can I communicate with eBay so I don't get a penalty?

How does eBay define a "new and occasional seller" re: Automatic relists and renewals for Auctions?

I exclusively sell trading cards. I was curious if anyone has come across how ebay defines a "new and occasional seller". Is it defined by age of the account?, Number of items for sale?, Number of items sold in 30/60/90 days?, Store type?, etc.I ask ...

Miracles do happen!

My 2nd last sale was a parcel shipped to the Czech Republic. Surface mail, no tracking. eBay had arrival marked as between July 21 - Oct. 13. lol It arrived! Shipped out 5 1/2 weeks ago. Buyer was very patient & trustworthy! Do not see many patient b...

Resolved! Why are my listings not generating traffic or selling?

I sold on Ebay a year or so and didnt have much luck. Im back again determined but Im not having any traffic thus sales. What am I doing wrong? In advance thanks for you help

Negative feedback - is it libel?

Hi there, Folks.Hope all is well with you all.I've been selling and buying on eBay for just about twenty years. I probably have seen it all.A bit of a dilemma here (nothing new).What irks me in this particular case (the negative review from the buyer...

problem contact support ebay

hello , i tried to contact ebay support but when i go to contact us and chose any type of problem to contact ebay i didn't found how i can call ebay or how i can open a chat or how i can request a call back, i tried also with some links call back but...

Too good not to share

Just sold some champagne glasses to a buyer. No great shakes, a $24 sale; I sent him an offer. He writes me and tells me that he lives on the west coast and that shipping is $24... is there a less expensive way to ship? I write back and tell him no, ...